Education Support Associate

2 weeks ago


Vancouver, Canada Vancouver College of Counsellor Training Full time

We are a dynamic and growing college committed to providing exceptional education and support to our students. We are seeking a friendly, organized, and professional individual to join our admissions and distance education team as an Education Support Associate. If you are passionate about supporting students in their educational journey, we would love to hear from you

**Job Duties**
- Act as the first point of contact for prospective students, providing information and support throughout the inquiry process.
- Provide accurate information to students about the ACCT (Academic Career Counseling and Training) and CPCA (Certified Professional Career Advisor) programs.
- Provide coverage at the reception desk as needed, ensuring that all visitors and calls are handled professionally.
- Assist with various clerical tasks, such as filing, data entry, and document preparation, to ensure smooth office operations.
- Conduct one-on-one meetings with students to discuss educational options, program details, and career aspirations.
- Facilitate job search activities by posting opportunities in the resource center and maintaining an up-to-date job binder.
- Engage in outreach services include community relations with contacting agencies and informing them of what VCCT offers.

**Job Requirements**:

- At least 1 year work experience in a counselling or administrative or customer service role (restaurant and retail excluded)
- Diploma or post graduate certificate
- High level proficiency in Ms. office Suite
- Detail-oriented with a strong sense of responsibility and professionalism.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A team player and self starter with excellent communication skills

**Why Join Us?**

We value our team members and strive to create a positive and supportive work environment. As a member of our team, you will have the opportunity to grow your skills, take on new challenges, and make a meaningful impact within our college community.

**Job Types**: Part-time, Permanent

Pay: $30.00 per hour

Expected hours: 18 - 20 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care

Ability to commute/relocate:

- Vancouver, BC V6A 4C1: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person


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