Alliance Management Specialist

2 weeks ago


Mississauga, Canada CompuCom Systems, Inc. Full time

Why CompuCom? (Overview):
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It We’re looking for a Alliance Management Specialist to join our team.

This role is responsible for building and managing relationships with companies that supply products and services to CompuCom. The role works to ensure that CompuCom meets or exceeds forecasted revenue growth and back-end rebates for assigned OEM partners. This role is primarily partner facing with some customer interaction required. You would be responsible to drive the goals of CompuCom through its OEM partnerships. The channel focused role works closely with internal departments and stakeholders to understand and meet their requirements and expectations of vendor performance.

**Must be based in the**
**Greater Toronto Area**

What We Need & What You'll Do (Responsibilities):

- Serve as overall liaison between Partner(s) and Company to maximize current and future sales opportunities
- Strategic planning, revenue and re-investment dollar growth targets and input into all operations necessary to profitably retain, grow and service the customer
- Proactively nurture, influence and build our partnerships to drive larger impact for our organization and our customers
- Act as SME on partner programs, processes and systems as they relate to incentive programs, technology and educate sales/technical/management on how to maximize the programs
- Forecasting, tracking and reporting of revenues, maximizing rebates based on sales/programs
- Ensure all certifications are maintained as necessary
- Facilitate targeted account planning to drive opportunities (e.g., digital transformations), connecting our sellers and partner teams to work closely together to align OEM solutions to specific business needs across horizontals and verticals
- Bring stakeholders from different parts of the business (account teams, solution teams, business development and marketing) together to create demand, bring new ideas to market, establish quality partner connections, and orchestrate processes to set expectations and generate trust
- Drive leads and opportunities and work with GoToMarket Team to provide recommendations on solutions, practice coverage and marketing campaigns. Lead partner strategy efforts and engage in partner-to-Compucom collaborations to provide solutions to customers and to scale offerings
- Build and support business plan for demand generation, opportunity tracking and deal registration
- Accelerate digital transformation by driving or influencing cloud consumption usage across all cloud solutions
- Serve as an escalation point for issues that must be resolved to avoid negatively impacting the relationship and profitability
- Educate internal teams as necessary on new product introductions, transitions, competitive advantages, programs and opportunities to identify sales within geo/vertical customer base

Who You Are (Qualifications):
Qualifications

**Required/Minimum Qualifications**
- Bachelor degree or equivalent in sales, marketing, business.
- 4+ years of core sales, channel sales, industry or solution selling, business development experience or channel relationship management
- Demonstrated experience driving business development initiatives with HPE, Dell or other advanced technology and security partners, providers in channel sales or partner organizations
- Inclusive and collaborative - driving teamwork and cross-team alignment
- Strong partner relationship management and solution development skills
- Strong executive presence including communication and presentation skills with a high degree of comfort to large and small audiences



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