Administrative Clerk
2 weeks ago
The basic function of the Administrative Clerk is to provide the necessary assistance and support to the Project Team with planning, organizing, filing, coordinating and management, to safely and successfully delivery each projects within required Maintain Work in Progress project board up to date
Setup and maintain Client files up to date
Setup and maintain Project files up to date
Follow-up and remind project team members of the deadline for submission of documentation to make the project file complete
Use Industry specific software such as Encircle and XACT analysis to manage project and client files and data
Maintain project files daily with up to date and accurate information pertaining to:
Project milestone and deadline dates (workflow switches)
Logging relevant project notes and discussion with adjusters / clients
Uploading work authorization forms
Uploading project progress photos at specific project milestones
Uploading photos of restoration equipment used
Uploading sketches and drawings
Uploading humidity readings reports
Uploading contents lists
Ensure that critical industry software workflow for data logging is accurate and updated in a timely manner
Issue Work Authorization Form to clients and collect the insurance deductible payment prior to starting work on site
Remind crew leaders or project managers to take humidity level readings on water damage loss and received same for uploading to company project file.
Obtain from the Project Manager or Crew Leader the content inventory list and storage locations
Coordinate and follow-up with dry-cleaning third-party contractors / cleaners
Call clients one week following completion of each project to ensure our services met with their expectations
Send “Thank you” cards to clients two weeks after each project is complete
File client letter of reference/recommendation received to the Company’s server in the Marketing/ Letter of Reference folder
Ensure signed Client Satisfaction Form are received at end of each project and file in the project file
Work with accounting clerk daily basis.
Complete and issue Ministry of Labour - Notice of Projects for projects with value of $50,000 or more
Perform any other tasks assigned to this position by the Operations Manager in a timely manner
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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