Overhead Garage Door Technician

1 week ago


Metro Vancouver Regional District, Canada GARAGE DOOR NINJA Inc. Full time

Department: Service

GARAGE DOOR NINJA is Vancouver’s best-rated business.

We are growing and looking for a new Superstar, who is a winner and can prove it, who is ready to overachieve targets.

To be successful in this role, you have to combine a high level of sales and customer service as well as be very good at troubleshooting garage doors and openers.

As a Garage Door Technician, you will travel to various service calls throughout the day to troubleshoot, repair, install and maintain all makes of garage doors and openers.

You will be interacting with our customers daily and having patient and respectful behavior is a must to represent Garage Door Ninja in the best possible way.

Duties include but are not limited to the following:
✧ **Key Responsibilities**:

- Negotiate with customer the scope of work and pricing - make deals
- Repairs / Installation / Service for overhead garage doors
- Establish and maintain a positive relationship with customers, vendors, and co-workers
- Troubleshoot garage door problems and provide solutions
- On-call rotation
- Maintain work truck (re-stock truck, keep tools/parts organized, and report any issues)
- Increase customers awareness of how our products, services, & solutions can benefit them
- Complete tasks on time and submit closing reports in the CRM system
- Collect payments

✧ **Skills and Qualifications**:
This role requires a high level of focus on safety and details, adaptability, and a positive “can-do” attitude, as well as:

- Must possess strong customer skills and work ethic: Honest and dedicated to customer satisfaction, reliable, dependable, and professional
- Mechanically inclined with troubleshooting skills required
- Utilize hand and power tools
- Determine layout and installation procedures
- Ability to work at heights is a must
- Ability to write and communicate in English
- Team player with effective communication skills
- Mechanical & electrical aptitude and willingness to learn
- Self-directed time-management skills
- Ability to multi-task in an often-high-pressure environment
- Valid BC Driver’s license and clean abstract
- Must be able to work independently with mínimal supervision
- Willingness to work overtime as needed

✧ **Personal Suitability**
- Team player
- Customer focus
- Reliability
- Organized
- Lift a minimum of 50lbs

✧ **Benefits of working at GARAGE DOOR NINJA**:

- Endless support from the management
- Company car and traveling throughout the Lower Mainland
- Ability to grow within the company
- Work for Vancouver’s the best-rated business
- Best Technical and Sales Training
- Paid overtime
- Uniforms

✧ **Education**:

- Secondary or Higher (preferred)

✧ **Working Conditions**:

- The job requires a high degree of “selling”.
- Must be able to work after hours, over weekends, and on public holidays with short notice.
- The job environment is fast-paced and results-oriented.
- Be able to drive a company vehicle and possess a valid driver's license.
- Must pass a Drug test, Background Check.

✧ **Additional benefits**:

- Company truck/van + GAS.
- Tools.
- Company Gear.
- Go to job site from home.
- Personal Use of Truck allowed.
- Company Cell Phone.

PLEASE NOTE: a 2-month paid probationary period

We thank all applicants for their interest but only the qualified will be contacted. No phone calls, please.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$95,000.00 per year

**Benefits**:

- Company car
- Disability insurance
- Flexible schedule
- Life insurance
- Work from home

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Commission pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: One location



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