See more Collapse

Advisor HR Service Centre

4 weeks ago

Whitby, Canada Ontario Power Generation Full time

**Location**:Whitby, ON, CA, L1N 9Y9**Req ID**:46979**Status**: Contract - 12 Months**Working Conditions**: Onsite**Education Level**: Post Secondary Education in Human Resources or equivalent experience**Location**: Whitby, ON**Number of Positions**: 3**Shifts(s)**: Days**Travel**: No**Deadline to Apply**: June 11, 2024**Electrify your career and help build a brighter tomorrow.**
- Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.- Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on - and off - the job.**ACCOMMODATIONS**-
**This position is moving to OPG Corporate Headquarters**: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This new space will enable teamwork, collaboration and innovation that will help us to achieve our mission to electrify life in one generation.**JOB OVERVIEW**
- Ontario Power Generation (OPG) is looking for a dynamic, personable and results driven HR professional to join our team in the role of **HR Service Centre Advisor.**
- Reporting to the Manager, Client Experience, this position is responsible for acting as a first point of contact for individual employees, managers and pensioners, triaging issues and co-ordinating the provision of services to clients, as well as providing operational support to Human Resources (HR). Answers incoming calls and inquiries from internal clients and help in the co-ordination, roll-out and delivery of HR programs to ensure that high levels of client service are met and issues are resolved in a timely, professional manner.- This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license.**KEY ACCOUNTABILITIES**
- Respond to incoming calls and inquiries from internal clients at all levels in the organization, maintaining timely and accurate inquiry and resolution records, and escalating complex inquiries and cases as per established procedures.
- In responding to calls, actively listen and probe to ensure that the complexity of the inquiry is fully understood and that appropriate options are considered.
- Coach clients on the use of web self-serve and respond to resolve/general inquiries related to HR policy, programs, and processes not addressed fully on the web self-serve.
- Monitor the database and through discussion with peers and team alignment meetings identify and create the need for knowledge based articles based on trending data.
- Respond to and coordinate inquiries from employees and supervisors that may require follow up with other departments. Follow up with Centre of Excellence’s within HR and other business units to ensure that routine cross functional inquiries are well understood, and responded to in an accurate and timely manner. Research various options for resolution and provide clients with either a recommended approach or approved alternatives.
- Assist in the coordination, roll-out and delivery of various HR programs and processes, including:

- Gathering inputs from clients
- Updating various databases and tools as required
- Reinforcing key messages when dealing with clients directly
- Provide support in testing system enhancements and upgrades to current platform.

**EDUCATION**
- Post Secondary Education in Human Resources
- Working towards a CHRL designation would be considered an asset

**QUALIFICATIONS**
- Top of mind customer service approach in handling inquires, resolving issues, analyzing client concerns and finding effective solutions;
- Sound knowledge of human resource principals and processes, and must be able to provide advice and operational support on a variety of HR matters;
- Labour/employee relations experience in a unionized environment is considered an asset;
- Interest in being able to provide advice on interpretation of collective agreements is considered an asset;
- Strong interpersonal skills, must be a trusted advisor with experience in building, shaping and maintaining positive relationships and partnerships with a wide variety of internal and external stakeholders (business unit leaders, line managers, colleagues, union representatives, etc.);
- Proven track record on delivering results, and the ability to work in a fast-paced changing environment while effectively managing and adapting to multiple changing priorities;
- Proficiency in gathering, analyzing, and understanding information and data to draw meaningful solutions and conclusions;
- Strong ability to communicate effectively, possess excellent written and verbal communication skil

We have other current jobs related to this field that you can find below

  • Advisor HR Service Centre

    3 weeks ago

    Whitby, Canada Ontario Power Generation Full time

    Status: Contract – 12 MonthsWorking Conditions: Onsite Education Level: Post Secondary Education in Human Resources or equivalent experience Location: Whitby, ON Number of Positions: 3 Shifts(s): Days Travel: No Deadline to Apply: June 11, 2024 Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines...

  • Advisor HR Service Centre

    4 weeks ago

    Whitby, Canada Ontario Power Generation Full time

    Status: Contract – 12 MonthsWorking Conditions: Onsite Education Level: Post Secondary Education in Human Resources or equivalent experience Location: Whitby, ON Number of Positions: 3 Shifts(s): Days Travel: No Deadline to Apply: June 11, 2024 Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines...

  • Advisor HR Service Centre

    1 week ago

    Whitby, Canada Ontario Power Generation Full time

    Status: Contract – 12 MonthsWorking Conditions: Onsite Education Level: Post Secondary Education in Human Resources or equivalent experience Location: Whitby, ONNumber of Positions: 3 Shifts(s): Days Travel: No Deadline to Apply: June 11, 2024 Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At...

  • Automotive Service Advisor

    2 weeks ago

    Whitby, Canada 411 DRIVES SERVICE & PERFORMANCE Full time

    Job Title: Automotive Service Advisor **Responsibilities**: - Greet customers and provide them with a positive experience - Listen to customer concerns and accurately document them - Conduct vehicle inspections and provide recommendations for necessary repairs or maintenance - Prepare accurate estimates for repairs and communicate them to customers -...

  • Service Advisor

    1 week ago

    Whitby, Canada Whitby Oshawa Honda Full time

    **Service Advisor** **Do you have a positive attitude and want to be part of an award winning team?** **Whitby Oshawa Honda is currently seeking an experienced Service Advisor to join our service department.** In this role you will be responsible for: - Greeting customers as they arrive for their service - Checking in customer vehicles and making note of...

  • Automotive Service Advisor

    2 months ago

    Whitby, Canada Gus Brown Group Full time

    '''Job Summary''' We are seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers bringing their vehicles in for service or repair. Your role will involve providing exceptional customer service, accurately assessing vehicle issues, and recommending...

  • Automotive Service Advisor

    2 days ago

    Whitby, Canada Gus Brown Group Full time

    '''Job Summary''' We are seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers bringing their vehicles in for service or repair. Your role will involve providing exceptional customer service, accurately assessing vehicle issues, and recommending...

  • Automotive Service Advisor

    2 months ago

    Whitby, Canada Gus Brown Buick GMC Full time

    '''Job Summary''' We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for cars, excellent communication skills, and a drive...

  • Automotive Service Advisor

    2 days ago

    Whitby, Canada Gus Brown Buick GMC Full time

    '''Job Summary''' We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for cars, excellent communication skills, and a drive...

  • Service Advisor

    2 weeks ago

    Whitby, Canada Midway Nissan Full time

    **Drive Autogroup** We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive...

  • Customer Service and Collection Advisor

    3 weeks ago

    Whitby, Canada Optima Communications International Inc. Full time

    **Customer Service and Collection Advisor Work at Home option available** Casual-professional, friendly and pleasant office environment. Work with a growing team who thrive on teamwork and collaboration instead of competition. Agile, adaptable and resilient work environment always striving to meet corporate goals/objectives, whether it be through support,...

  • Automotive Service Advisor

    3 weeks ago

    Whitby, Canada Strategic Performance Management Group Inc. Full time

    **AUTOMOTIVE DEALERSHIP** **SERVICE ADVISOR - DURHAM REGION, ONTARIO** **Couple of questions** to ask yourself as you look at this opportunity: - Your current environment does not appreciate and recognize your efforts? - You are not learning anything new, and management is busy with other things? - Your earnings are not where you expect? - You’re just...

  • Automotive Service Advisor or Automotive Service

    4 weeks ago

    Whitby, Canada Monroe Auto Full time

    Unique opportunity for an Automotive Service Advisor, or Service Writer. Hours are extremely flexible. We are looking for an enthusiastic, self-motivated, mature individual to join our team of professionals. Monroe Auto is a well-established, busy, family-owned, and operated automotive company. We are a "one-stop" automotive shop specializing in auto glass,...

  • Automotive Service Advisor or Automotive Service

    1 day ago

    Whitby, Canada Monroe Auto Full time

    Unique opportunity for an Automotive Service Advisor, or Service Writer. Hours are extremely flexible. We are looking for an enthusiastic, self-motivated, mature individual to join our team of professionals. Monroe Auto is a well-established, busy, family-owned, and operated automotive company. We are a "one-stop" automotive shop specializing in auto glass,...

  • Automotive Service Advisor

    1 week ago

    Whitby, Canada Strategic Performance Management Group Inc. Full time

    AUTOMOTIVE DEALERSHIPSERVICE ADVISOR - DURHAM REGION, ONTARIOCouple of questions to ask yourself as you look at this opportunity:Your current environment does not appreciate and recognize your efforts? You are not learning anything new, and management is busy with other things? Your earnings are not where you expect? You're just not as happy at work as you...

  • Service Advisor

    2 weeks ago

    Whitby, Canada GP Bikes Inc. Full time

    **Overview**: GP Bikes is seeking an individual who loves motorcycles, has strong customer satisfaction skills and a desire to work in a fast paced environment. Experience in a relating field, quality of work, punctuality, reliability and attention to detail are a must! In this position, you are responsible for booking appointments, facilitating and quoting...

  • Associate Financial Services Specialist/Associate Financial Advisor

    14 hours ago

    Whitby, Canada Canadian Imperial Bank of Commerce Full time

    Associate Financial Services Specialist/Associate Financial Advisor page is loaded Associate Financial Services Specialist/Associate Financial Advisor Apply locations Whitby, ON time type Full time posted on Posted Yesterday job requisition id 2414327 We’re building a ...

  • Audi Service Advisor

    3 weeks ago

    Whitby, Canada Audi Durham (Formally Owasco Audi) Full time

    **Audi Durham** is looking for an experienced Automotive Service Advisor to become part of an amazing team! Family owned and operated since 1972, Audi Durham offers competitive compensation package, discounts on new and pre-owned Audi's, and much more! **Benefits of our dealership include**: - State-of-the-art, new high efficiency shop - Strong focus on...

  • HR Co-op

    3 weeks ago

    Whitby, Canada Deighton Associates Ltd. Full time

    **Introduction**: As one of the leaders in the development and implementation of asset management software, Deighton offers an exciting combination of challenging opportunities and career diversity; where customer satisfaction is a fundamental value and where you can realize your personal and professional goals. Explore Deighton's opportunities, whether...

  • HR Co-op

    1 week ago

    Whitby, Canada Deighton Associates Ltd. Full time

    Introduction: As one of the leaders in the development and implementation of asset management software, Deighton offers an exciting combination of challenging opportunities and career diversity; where customer satisfaction is a fundamental value and where you can realize your personal and professional goals. Explore Deighton's opportunities, whether you're a...