Account Assistant, Programs

7 days ago


Toronto, Canada HUB International Full time

About The Role

HUB International continues to grow and looking for a strong Commercial Lines Account Assistant to support our Programs Practice. This position will act as a key support person; helping the service team mitigate and manage the risks associated with the clients in our programmatic business.

Your focus will be on the retention of these accounts and their growth. We are looking for someone with strong administration support and customer service. This role is the perfect first step for someone looking to make their mark in the insurance industry with a world-class organization

What You’ll Do

Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests.

**Timely preparation of documents such as**: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.

Accurately process endorsements, invoicing of transactions and generating reports using various program systems.

Calculate adjustments and premiums on policies and other insurance documents;
Assist in collection of Accounts Receivables while adhering to HUB International’s file management standards

Increase knowledge of related insurance products

Participate in training and professional development courses to enhance skills and industry knowledge

What You’ll Need for Success

RIBO Licensed or in progress

Typically, 1-2 years of admin experience, preferably in the financial services industry (insurance, banking, etc.)

1-2 years of insurance account experience

**Proficient in Microsoft Office**: Word, Excel, and Outlook

Experience on Epic broker management system is a plus

Strong organizational, time and client management skills

**Effective communication skills**: verbal and written

Strong team player

Proactive and customer-focused approach

Strong initiative and follow-up skills

Why Choose HUB?

Becoming a part of HUB means that you thrive in an entrepreneurial and fast-paced team environment supported by over 17,000 professionals in 500 offices across North America. We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker. We provide a broad array of property, casualty, risk management, life and health, employee benefits, investment, and wealth management products, and services.

What’s in it for you?

We’re committed to you and your well-being with a variety of benefits such as:
Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs, bonus eligibility, etc.)

A flexible hybrid environment and paid time off that allows for a work/life balance

A robust and flexible benefits options that cater to your individual needs with a company RRSP match

A commitment to your future via HUB-sponsored training, development & educational programs to enhance your industry knowledge and expertise, opportunities for tuition reimbursement

Reimbursement of license fees and professional membership dues

Employee discounts on automotive, electronic, consumer, educational, home security, travel, and home products

A Discount program for retail and travel coupons

Tools, resources, and programs for wellness, nutrition, and fitness

Service is one of our founding values - not an abstract concept but a commitment. We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work. Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it’s needed, from fighting disease to working with families in need, to improving the lives of senior citizens and youth.

\#LI-Hybrid

\#LI-JB

Department Account Management & Service

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: Negligible

**Required Education**: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International


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