Sales and Service Technician

3 weeks ago

Laval, Canada Systèmes Sous-sol Québec Full time

**Systèmes Sous-sol Québec** is looking for a _experienced B2C_ **Sales and Service Technician** to join its team

**Systemes Sous-sol Québec**, regional leader in complete and tailor-made solutions for basements, crawl spaces, foundations. We are looking for a highly motivated, fully bilingual individual to serve on our team of **service technicians**.

**In this role, you will travel to our customers’ homes on pre-set appointments to inspect and maintain existing systems we’ve installed for them and provide additional solutions they need to fix and protect their homes.**

**Note**: We will provide extensive training over several months to make sure they have all the tools they need to do a great job

**The Opportunity**:

- A competitive pay $28 per hour as a base salary plus commission on up-sale estimated on average 20,000$ per year Potential revenue of over 75,000.00$ a year
- A solid benefit package after 90 days of employment
- RRSP, DPSP up to 3% employer contribution
- We provide thorough and ongoing training
- We provide with company's truck, equipment and tools
- Permanent full-time work
- Great company reputation and chance to work for an industry leader
- Opportunity to travel to the USA at company’s expense for training and certifications on a regular basis

**What you would do**:

- Meet with our existing clients for pre-scheduled appointments to perform service and maintenance on our previously installed systems, as well as provide additional solutions they need to fix and protect their homes.
- Diagnose, inspect and recommend products and services according to customer needs
- Propose to existing customers new solutions and products to help improve their homes
- Answer all customers’ questions regarding existing installations
- Use our internal customer service software on a tablet during customer visit
- Provide customers with a remarkable experience

**This individual must**:

- You must be physically fit: ability to lift up to 40 pounds, walk, climb a ladder, kneel or crawl
- Min of 2 years of **B2C ( business to customer)** sales experience
- Excellent communication skills in French and English
- Home improvement experience are preferred
- Excellent customer service skills and integrity are crucial
- Strong listening and follow-up skills
- Individual must have a valid driver's license and a good driving record
- Basic computer skills
- Like to consult and help people

We are recommended by**:APCHQ and ACQ. **We were voted **Canadian Dealer # 1 at the Contractor Nation 2020 and 2023 annual convention** and we are the **recipient of the 2019, 2020 and 2021 Consumer Choice Awards.**

Our purpose is to provide our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.

**Job Types**: Full-time, Permanent

Pay: From $28.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Do you need a work permit to work in Canada ?

**Experience**:

- sales: 2 years (required)

**Language**:

- French (required)
- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 2024-06-19
Expected start date: 2024-06-25

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