Tool Service Technician

1 week ago

Laval, Quebec, Canada HILTI Full time
WHAT'S THE ROLE?


The role of Service Technician is to maintain quality of service in the repair of Hilti equipment by timely and efficient repairs, and providing best-in-class customer service.

This position contributes to the overall financial success of the company by controlling cost of goods sold (COGS), process improvement, and cost containment throughout the repair process.

Additionally, the Service Technician I is responsible for maximizing productivity within Repair Operations (RO) while delivering high-quality, timely repairs of Hilti tools, and enhancing the value-added image associated with owning Hilti tools.

WHO IS HILTI?

If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With 30,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.

WHAT DOES THE ROLE INVOLVE?

  • Maintain and enhance technical knowledge and skills through continuous professional development by studying and reviewing online repair manuals, schematics, and technical files
  • Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools
  • Conduct final functional and safety testing after every repair to ensure customer safety
  • Maintain adequate parts inventory by accurate picking of spare parts, identifying and increasing inadequate safety stock levels, through continuous inventory tracking
  • Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel
  • Assist with benchmarking repairs, reducing cost of goods sold, and standardizing repairs throughout the repair network, by traveling and participating in Tool Repair Workbench Summits
  • Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools
  • Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner
  • Follow company policies, procedures, and rules
  • Follow Hilti's core values of Teamwork, Integrity, Commitment, and Courage
  • Additional duties as assigned

Our logistics operation is special because we own our whole supply chain, something that's almost unique for a company of our size
***WHAT DO WE OFFER?


In addition to a competitive base salary, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.


WHAT YOU NEED IS:

  • High School Diploma/GED or equivalent experience required
  • Experience in mechanical or electrical repairs
  • Experience using Windows Applications preferred
  • Strong communication and interpersonal skills
  • Must possess good attention to detail and have the ability to meet deadlines
  • Ability to learn quickly and operate effectively in a rapidly changing environment
  • Must be customer service oriented and be able to work in a team environment
WHO SHOULD APPLY?


We have an excellent mix of people and some of our best account managers joined us with little or no construction experience.

Success at Hilti is down to teamwork and ability, no matter what your background

  • Adverse Work Conditions:
  • Physical Requirements:
  • Must be able to lift up to 70 lbs.
  • Must be able to stand for up to 8 hours daily while performing tool repairs at workstation
  • Must have the ability to use hand tools and equipment to disassemble and assemble power tools
  • Safety Equipment Required:
  • Must observe and abide by any and all safety regulations as required by Hilti and Canada Occupational Health and Safety Regulations (COSHR)
  • Safety shoes and safety glasses required

APPLY NOW

Share
***
Save
***
Be Where You Belong:Find your future in a market-leading business with a truly caring and performance-driven culture.

Who We Are

Explore your strengths:

Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills

Who We Are

Build a better future:

Ever since our found

  • Service Technician

    1 week ago

    Laval, Quebec, Canada TalentBurst, Inc. Full time

    Title: Service Technician Location: Blvd. Industriel, Laval QC 6 Months plus extensions Payrate is $23 Shift is 8 AM to 4:30 PM In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of Hilti equipment. Maximize productivity within Repair Operations while delivering high quality, timely repairs of...

  • Tool Maker

    7 days ago

    Laval, Quebec, Canada AB Mekatek inc. Full time

    **Quart de JOUR ou SOIR, temps plein, permanent.**Un poste stimulant dans une entreprise innovante : voilà ce qui attend notre outilleur-matriceur. A.B. Mekatek, c'est une firme qui poursuit le même objectif depuis ses débuts : offrir à ses clients un service fiable et des produits de qualité supérieure.L'attitude positive de nos employés reflète nos...

  • Security Technician

    7 days ago

    Laval, Quebec, Canada Convergint Technologies Ltd Full time

    Convergint is currently recruiting for an experienced Security Systems Technician to join their Parachute Team in Canada. This is a mobile role with regular travel outside of local your local CTC (Convergint Technology Centre) area._ This role offers a regular shift of 14 days on, 14 days off, with accommodation provided for the duration of your shift._**As...

  • Security Service/it Technician

    1 week ago

    Laval, Quebec, Canada Convergint Technologies Ltd Full time

    Convergint is currently looking for a Security Service/IT Technician for the Greater Montreal area, based in our Laval office. This position is responsible for providing customer and technical support for installed systems. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects...

  • Metrology Technician

    1 week ago

    Laval, Quebec, Canada Groupe DBM inc. Full time

    In Laval,Great opportunity for a Metrology Technician.Do you have a keen eye and want to work with high-tech equipment every day? You are a meticulous and patient person who likes precision?This position is for youWe are a group of approximately 300 employees, specialized in high precision machining and injection molding of automotive lenses.DBM is a...

  • Technician

    1 week ago

    Laval, Quebec, Canada Eaton Full time

    Eaton's Electrical sector is currently seeking a Technician to join our team. This position is based at our Laval, QC facility and offers benefits from Day1.What you'll do:Reporting to the Services Manager or Operations Supervisor, this position is responsible for performing quality assembly and testing of the complete scope of products serviced by the...

  • Road Technician

    7 days ago

    Laval, Quebec, Canada JLD-Laguë - John Deere Dealership Full time

    Job title: Road TechnicianWorkplace: Groupe JLD-Laguë - Laval3900 Autoroute 4440 Est, Laval, Quebec, Canada, H7E5N2Job status: Full timeDay, WeekNumber of hours per week: 40 hoursIntermediate to advanced experience: salary from $27 to $36 per hourJLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and...

  • Service Technician, Technicien(Ne) de Service

    1 week ago

    Laval, Quebec, Canada Spicers Canada ULC Full time

    Nous sommes actuellement à la recherche d'un(e) Technicien(ne) de service à notre succursale de Laval, qui relèvera du Directeur de succursale, Sign Graphics.Le Technicien de service est responsable de la formation, l'installation et la réparation des imprimantes grand format, des découpeuses, des plastifieuses et d'autres machines de...

  • Electric Service Automotive Technician, Laval

    7 days ago

    Laval, Quebec, Canada VinFast Full time

    Electric Service Automotive Technician, Laval Friday, April 5, 2024 About VinFast VinFast is Vietnam's leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2024 we embark on our next mission - global expansion with the launch of our...

  • Digital Services Technician

    3 weeks ago

    Laval, Quebec, Canada Trane Technologies Full time

    Description de posteParticipez à notre mission En tant que leader mondial dans la création d'environnements confortables, durables et efficaces, il est de notre responsabilité de donner la priorité à la planète. Chez Trane Technologies, la durabilité n'est pas seulement notre façon de faire des affaires, c'est notre affaire. Êtes-vous prêt à...

  • Digital Services Technician

    1 month ago

    Laval, Quebec, Canada Trane Technologies Full time

    Description de posteParticipez à notre mission En tant que leader mondial dans la création d'environnements confortables, durables et efficaces, il est de notre responsabilité de donner la priorité à la planète. Chez Trane Technologies, la durabilité n'est pas seulement notre façon de faire des affaires, c'est notre affaire. Êtes-vous prêt à...

  • Accounting Receivable Technician

    1 week ago

    Laval, Quebec, Canada Pelican International Inc. Full time

    DO YOU WANT TO PARTICIPATE IN THE EVOLUTION OF THE WORLD LEADER IN MARINE PRODUCTS BY BEING AT THE HEART OF THE DECISIONS?Reporting to the Accounts Payable Manager, Pelican International is looking for its next Accounting Receivable Technician.THE ADVANTAGES OF JOINING OUR TEAM:A flexible 37.5 hour/week work schedule combined with the ability to telecommute...

  • Treasury Technician

    7 days ago

    Laval, Quebec, Canada Couche-Tard Full time

    JOIN OUR TEAMYou may have already stopped for coffee, refueling your car, or eating something on the go. Then you know what Couche-Tard is. Our mission at Couche-Tard is to make our customers' lives a little easier every day. We have grown into a successful global company with over 16,000 stores in 26 countries, serving over 6 million customers every day. In...

  • Shop Foreman

    1 week ago

    Laval, Quebec, Canada AutoCanada Inc. Full time

    The pursuit of excellence, passion & attention to detail are the pillars of the BMW MINI Laval philosophy.By joining the BMW MINI Laval team, you will not only benefit from competitive compensation & benefits, but you will also have the opportunity to advance your career within a prestigious group.We are looking for Shop Foreman for our service...

  • Accounting Technician, Supplier Revenue

    1 week ago

    Laval, Quebec, Canada Couche-Tard Full time

    JOIN OUR TEAMOur mission is simple: we make journeys easier and more enjoyable for our customers. We want to lift their spirits by delivering little boosts along the way. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey's going, we can help you get there.Accounting technician, Supplier...

  • Service Buyer

    7 days ago

    Laval, Quebec, Canada Randstad Canada Full time

    Position: Service BuyerLocation: LavalSalary: $60,000Employment Type: Full-time, Permanent, 40 hours per weekIn collaboration with the Purchasing Department team and specifically for the needs of the Service Department in Laval, the Service Buyer manages purchases, orders, and returns according to the company's inventory and current needs. You will perform...

  • Apprentice Security Technician

    1 week ago

    Laval, Quebec, Canada Convergint Technologies Ltd Full time

    Convergint is currently seeking an Apprentice Security Technician - CCQ to join our team in Laval, QC. As an Apprentice Security technician, you will be responsible for the installation and maintenance of security systems. In this role, you will travel to commercial, institutional and industrial customers and ensure quality work to customer satisfaction. You...

  • IT Network Technician

    7 days ago

    Laval, Quebec, Canada Systèmes Sous-sol Québec Full time

    Basement Systems Québec, regional leader in the foundation repair industry in Quebec, is looking fora _junior_ IT Technician to join our growing team. As our company is expanding, we need new talents to meet the growing demandWe are recommended by: APCHQ and ACQ. We were voted Canadian Dealer # 1 at the Contractor Nation 2018 and 2020, 2021 annual...

  • Rv Technician

    7 days ago

    Laval, Quebec, Canada Alco VR Full time

    We are looking for a RV Technician, you have a passion for RV, come and put the best of your expertise at the service of our company and join a dynamic team.Join the AlcoVR team and you will have:$1000 if you join the team permanentlyGroup insurance (life, sickness and disability)We respect public health-issued Covid protocolsEnjoy the office work and...

  • Treasury Technician

    1 week ago

    Laval, Quebec, Canada Couche-tard Full time

    JOIN OUR TEAMYou may have already stopped for coffee, refueling your car, or eating something on the go. Then you know what Couche-Tard is. Our mission at Couche-Tard is to make our customers' lives a little easier every day. We have grown into a successful global company with over 16,000 stores in 26 countries, serving over 6 million customers every day. In...