Production Support Specialist

4 days ago

Toronto, Canada Capgemini Full time

**Job Title**: Production Support Specialist
**Job location**:Toronto, Canada

**Responsibilities & Skills**:

- 6 years of programming experience in UNIX shell scripting, JCL Automation scripting and involved process improvements like value adds.
- Understand of SRE principles and focus to drive day-to-day work towards implementing SRE framework or implemented.
- Operating Systems 80, Windows 20 and Linux shell scripting skills are required, at intermediate level SQL Server database and SQL queries and tuning.
- Should be able to run SQL queries basic to intermediate level.
- Good in data analysis, trouble shooting skills and ITSM knowledge would be an added advantage.
- Familiar with ITIL controls and access management.
- Ability to run commands in Unix Linux.
- Implement commands to debug the programs and to identify the root cause.
- Must have good communication and Analytical skills.
- Nice to have Hadoop, Hive platform, Cloudera, OpenShift.
- Interacting with ServiceNow on incidents problems service requests and change deployments.
- DevOps' process and deployments automated releases.
- Good understanding or implemented CI/CD pipeline.

**About Capgemini**:
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

**Capgemini is an Equal Opportunity Employer**:
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, gender identity or expression, age, religion, disability, sexual orientation, genetic information, citizenship status, veteran status, marital status, or any other characteristic protected by applicable law.

This is a general description of the duties, responsibilities and qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

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