Manager, Credit Card Acquisition Data and Insights

4 weeks ago

Toronto, Canada BMO Financial Group Full time

33 Dundas Street West Toronto Ontario,M5G 3C2

**Analytics & Reporting**:

- Responsible for weekly, monthly, quarterly reporting on credit card acquisition and early onboarding metrics
- Designs and produces regular/ad-hoc reports, and dashboards.
- Monitors and tracks performance and addresses any issues.
- Provides competitive analysis and gathers consumer insights to identify strengths and gaps.
- Assess profitability of accounts originating from various channels and strategies, specifically analyzing credit risk metrics to strengthen quality of acquisition.

**Support Growth of Key Strategic Segments and Franchising BMO customers**:

- Works cross-functionally to implement and manage a strategy, framework, and activity plan for New to Canada, Student, and Wealth segment acquisition.
- Develops business cases by analyzing potential options and assessing expected returns on investment.
- Manages day to day requests, ad hoc reports, and partner touchpoints.
- Resolves internal/first level customer escalations.
- Works with the Everyday Banking and Lending teams to increase Credit Card cross-sell opportunities & processes.
- Identifies opportunities to cross-sell credit cards within our existing customer base.
- Work with technology enablement teams on enterprise-wide projects that work to streamline multi-product acquisition capabilities within our systems.
- ** Relationship Management**:

- Builds effective relationships internally with Risk, Fraud, Marketing, Analytics, Segments, Technology & Operations, and Channels Teams, and external partners.

**Qualifications**:

- Between 3-5 years of relevant experience in credit cards or retail banking
- Strong knowledge of banking product management and associated industry and regulatory requirements.
- Analytical and problem-solving skills
- Data management software skills (e.g. Excel)
- Coding (SAS/SQL)
- Building business cases
- Business reporting
- Detail-oriented
- Verbal & written communication skills
- Collaboration & team skills
- Product marketing
- Financial Understanding

**Compensation and Benefits**:
$68,000.00 - $126,000.00

**Pay Type**:
Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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