Internet Sales Manager

3 weeks ago

Richmond Hill, Canada Wilson Niblett Motors Full time

**Wilson Niblett Motors** is currently looking for an **Automotive Sales Manager. **If you have a passion for customer service and you are a highly motivated individual, then you are the right person to join our team.

**About Wilson Niblett Motors**:
At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Wilson Niblett Motors strives to provide an experience that is memorable and positive for all customers. At Wilson Niblett Motors, our main focus is reflected in our commitment to the community in which we live and work.

**As an Automotive Sales Manager, a typical day might include the following**:

- Manage and achieve organizational sales goals by developing a business plan that covers sales, revenue and expense controls via the activities and performance of the sales team
- Gross profit development: maintain gross profit averages while attaining sales volume targets. F&I training, development, and monitoring to ensure minimum product penetrations and margins
- Volume: continuously increase market share against General Motors dealer competitors in the GTA. Focus on target of being most sales efficient General Motors dealer in Ontario zone and growing new car sales at a faster rate than the zone average
- Sales process: develop process maps and manage sales consultants to follow a very clear process. Heavy manager involvement in every customer interaction
- Plan and conduct weekly sales meetings that are planned in advance, contents of which are reviewed at weekly management meeting
- Set team and individual sales and customer experience targets
- Analyze data to understand sales performance and trends and reward or correct as necessary, making data-driven decisions
- Identifying Key Success Factors of top performing sales people and leveraging them and their skills to develop training and support for underperforming sales people
- Ensure Direct Reports are leading their teams effectively, are in control, and are delegating to maximize their own efficiency
- Training; active daily training for salespeople where contributions fall short of our goals. Must be a strong trainer
- Culture and leadership style: foster and promote a culture of personal participation, contribution, and accountability. All team members are to “own” their numbers. Recognize contributions that are aligned with our goals. Positive communication and recognition during every shift
- Appointments and productivity: a key part of our traffic building goals. Ensure sales team are responsible for 50% of traffic driven to the dealership. Focus on appointments every single shift, measure and monitor by sales consultant
- Used car management: aggressive used car targets. Resourceful in locating product channels outside of auctions and trade ins
- Appraisals: deliver on appraisal expectations by utilizing vast customer portfolio and service drive. Hold the sales consultant team accountable to a minimum appraisal standard
- Internet sales process: manage lead handling and produce 50% of total sales volume from internet leads
- Active in customer follow up and active in sales process

**This job might be right for you if**:

- **Previous General Motors sales experience**:

- You have previous experience in an automotive sales management role.
- Valid OMVIC license.
- You have a passion for customer service.
- You use your strong communication skills to develop buyers by building and maintaining rapport with customers.
- You are self-motivated and driven.
- You volunteer for new challenges and responsibilities, all while maintaining high energy and an engaging level of enthusiasm.

**Compensation**
- Offer a Competitive Compensation Structure
- Group Benefit Plan after three months of employment
- A monthly car allowances
- In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process._
- We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted._
- #HP1_

**Job Types**: Full-time, Permanent

**Benefits**:

- Automobile allowance
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have Sales Manager, Used Car Manager and General Manager

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