Partnership Success Manager

3 weeks ago

Ottawa, Canada Assent Compliance Full time

Company Description

Summary

Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We've grown from $5 million to $85 million ARR in just six years. With our recent $350 million funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members.

Being a Certified B Corporation, we don't just advocate for sustainability - we live it. This certification underscores our commitment to environmental, social, and governance excellence. At Assent, your work will directly amplify transparency, sustainability, and fair practices worldwide.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

**Job Description**:
As Assent's Partnership Success Manager, your primary objective is to be the driving force behind the development, optimization and enhancement of our external partnership programs, ensuring their alignment with Corporate Development and Assent's overarching objectives. The Partnership Success Manager role centers around managing and maximizing the potential of strategic partner ecosystems, particularly focusing on technology and sustainability sectors, to foster business growth.

**Key Requirements and Responsibilities**:
Assist in the development, design and implementation of partner programs leveraging relationships with various partners to enhance offerings;
Collaborate closely with the SVP of Strategic Channels & Corporate Development, aligning partnership program execution with overarching corporate goals, including potential strategic partnerships and acquisitions;
Cultivate and sustain strong, mutually beneficial relationships with partners, fostering regular communication to understand and complement solutions;
Collaborate with technology partners to strategize lead generation and streamline referral management processes;
Develop and refine internal processes supporting effective partner management and program execution, ensuring scalability and adaptability to business growth;
Support internal partner enablement programs to enhance visibility and drive revenue growth opportunities;
Regularly communicate and coordinate with partners and internal teams, ensuring alignment across departments, including sales, marketing, and product/solutions development;
Monitor partnership performance metrics, market trends, and partner ecosystem developments. Address challenges in partner relationships or program execution, continually refining partner management processes;
Provide training and guidance to team members regarding partnership programs and relationships. Foster a collaborative environment leveraging cross-functional expertise for continuous improvement;
This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

**Qualifications**:
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:
A minimum of 2 years of demonstrated experience in successfully designing, developing, implementing, and managing partnership enablement programs;
Knowledge of technology ecosystems, preferably with experience in areas such as cloud computing or software solutions;
Familiarity with Product Compliance, Product Stewardship, and Sustainable Product market drivers;
Awareness of supply chain sustainability challenges and solutions;
**Reasonable Accommodations Statement**: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions..

Additional Information

Life at Assent

**Wellness**: We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

**Financial Benefits**: It's not all about the money - well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

**Life at Assent**: There is purpose beyond you

  • Partnership Success Manager

    3 weeks ago

    Ottawa, Canada Assent Full time

    **Company Description** Summary** Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for...

  • [Apply Now] Senior Partnerships Manager, Partner Success

    1 week ago

    Ottawa, Canada Jobber Full time

    Does driving value for one of Canada’s leading softwares excite you? Then Jobber might be the place for you! We’re looking for a Senior Partnerships Manager, Partner Success to be part of our Partnerships department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers,...

  • Partnership Manager

    3 weeks ago

    Ottawa, Canada PureLogic IT Solutions Full time

    We are looking for a Partnership Manager to lead the partnership strategy proactively, opening the doors of opportunity for PureLogic by enhancing current trust and relationships with partners. In this role you will strategically develop new opportunities of growth and collaboration. Lastly, you will represent our incredible team to the industry and...

  • Account Manager, Partnerships

    2 weeks ago

    Ottawa, Canada Paralympic Full time

    ACCOUNT MANAGER, PARTNERSHIPS **About the Canadian Paralympic Committee** The Canadian Paralympic Committee’s (CPC) vision is through Paralympic sport, an inclusive world and our mission is to deliver the best-prepared teams for games excellence while promoting inclusive communities through the power of Paralympic sport. By building environments and...

  • Manager, Channel Partnerships

    2 weeks ago

    Ottawa, Canada Raven Connected Full time

    **Who We Are** Located in downtown Ottawa, Raven Connected is a leading provider in the video telematics industry, offering cutting-edge in-vehicle hardware and cloud based telematics solutions. Our mission is to enhance fleet management capabilities and roadway safety worldwide. We have established a robust book of business through strategic channel...

  • Office Manager Lead

    18 hours ago

    Ottawa, Ontario, Canada Voyage Education Partnership Full time

    Job DescriptionAbout Us:Voyage Education Partnership is committed to ensuring that every child achieves their full potential. We provide a caring, supportive and challenging environment.We are looking for an experienced Office Manager to join our team. The successful candidate will be responsible for providing administrative support to the school leadership...

  • Customer Success Manager

    4 weeks ago

    Ottawa, ON, Canada Talkative Full time

    Company Overview Talkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI product line position us for robust growth and market leadership....

  • Strategic Technology Partnerships Manager

    2 weeks ago

    Ottawa, Canada Assent Full time

    **Company Description** Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for...

  • Urgent! Senior Customer Success Manager

    4 weeks ago

    Ottawa, Canada PartnerStack Inc. Full time

    About you and this role Customer Success Managers own the outcome of customer success for a book of business/set of accounts. They form a direct relationship and partnership with customers to uncover and create a shared vision of what success means to a given customer. They then provide them with timely value propositions and actions to deliver on that...

  • Customer Success Manager

    7 days ago

    Ottawa, Canada Talkative Full time

    Company Overview Talkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

  • Customer Success Manager

    7 days ago

    Ottawa, Canada Talkative Full time

    Company Overview Talkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

  • Customer Success Account Manager

    2 weeks ago

    Ottawa, Canada Microsoft Full time

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...

  • Customer Success Manager

    13 hours ago

    Ottawa, Canada ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Customer Success Manager - Ottawa - hybrid (1 day a week in the office) - $80,000-100,000 CAD per year. An innovative customer journey optimisation platform, leveraging multiple digital channels that improve the user experience – It’s actually quite incredible.. Enviable client base including a huge global motorsport brand Flexible/ mature approach...

  • Customer Success Manager

    4 weeks ago

    Ottawa, Canada Talkative Full time

    Company OverviewTalkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

  • Customer Success Account Manager

    3 weeks ago

    Ottawa, Canada Microsoft Full time

    With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes...

  • Customer Success Manager

    2 weeks ago

    Ottawa, Canada Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Customer Success Manager

    7 days ago

    Ottawa, Canada Talkative Full time

    Company OverviewTalkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

  • Customer Success Manager

    4 days ago

    Ottawa, Canada Talkative Full time

    Company OverviewTalkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

  • Internship-partnerships

    2 weeks ago

    Ottawa, Canada Paralympic Full time

    internship, PARTNERSHIPS Job Summary As a **Partnerships Intern**, you will play a key supporting role in assisting the CPC Partnerships team in managing and activating commercial partnerships. Over the course of this internship, you will gain valuable hands-on experience in partnership administration and activation coordination. You will work closely with...

  • Customer Success Manager

    4 weeks ago

    Ottawa, Canada ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Customer Success Manager - Ottawa - hybrid (1 day a week in the office) - $80,000-100,000 CAD per year. The Company: An innovative customer journey optimisation platform, leveraging multiple digital channels that improve the user experience – It’s actually quite incredible..Sub-50 employees with plans to rapidly scale the business.Enviable client base...