Manager, Long Term Care Home Contract Services

3 weeks ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $52.59 - $75.59 / hour Why Fraser Health?:
Looking for that job that will allow you to combine your contract management expertise and your proven leadership skills?

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We are proud of the innovation, dedication, collaboration and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

**Why this Role is Meaningful**

In this key role, you will provide operational leadership and management of the contracting relationship with all contracted Long Term Care Homes, Group Homes and Family Care Homes across Fraser Health. You will be responsible and accountable for monitoring deliverables and optimizing the overall service processes for Long Term Care for Contracted Services and those directly operated by Fraser Health.

**Build on your education and experience as you**:

- Provide business/system operational management of existing contracts for approximately 65+ contracted Long Term Care Home/Group Home/Family Care Home facilities/service providers across Fraser Health
- Negotiate operations plans with service providers, review performance, develop necessary action plans, and manage financial recoveries as required
- Lead a comprehensive and integrated approach to contractual oversight and clinical quality in Long Term Care Homes/Group Homes/Family Care Homes, in collaboration with the Manager, Access, Care & Transitions/Clinical Quality
- Develop, implement and review Long Term Care Home funding allocation and utilization, in collaboration with relevant partners such as Fraser Health Finance, Director, Clinical Operations
- Manage Individual Assessment Rate Setting for residents, as mandated by the Ministry of Health; develop, implement, review and evaluate rate setting processes
- Collaborate with internal and external partners to provide a comprehensive and integrated approach to clinical quality and contractual oversight in contracted services
- Develop and implement goals, objectives, policies and procedures for the portfolio ensuring effective outcome based services
- Identify areas of significant risk related to business and system issues
- Coordinate investigation/follow up, develop mitigation strategies, and ensure the communication and resolution of system issues
- Manage assigned purchased equipment budget and allocation to service providers
- Develop a purchase, assignment and tracking system; process, track, identify discrepancies and resolve as required
- Plan and handle administration and information systems and resource plans so that daily operations and support activities are conducted in a timely, effective and outcome based approach

**Qualifications**:

- A Bachelor's degree in a business related discipline
- Seven (7) to ten (10) years’ experience in a health care setting
- Five (5) years related financial and contract management experience
- Valid Class V B.C. Driver’s License with access to a vehicle for business related purposes.
- ** An equivalent combination of education, training and experience may be considered**

**Come work with us**

Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

**Connect with us**

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

Instagram | Facebook | LinkedIn | Twitter | TikTok

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Manager provides operational



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