Scheduling Coordinator

3 weeks ago

Surrey, Canada Care at Home Services Full time

Are you ready to be part of an amazing team

If you have a passion for helping people through coordinating care and care givers, than we have the right job for you Care At Home Services is expanding our team and we are looking for a dynamic, customer service driven and multi-tasker who is ready to be part of a growing company that helps seniors stay safely in their home and provide casual staff to our facilities. Pay is competitive starting at $20 per hour.

**Qualifications**:

- Customer service experience - call center or office reception
- Administrative experience in health care an asset
- Post-secondary in the health care industry is an asset

**Responsibilities**:

- Following our process, scheduling health care staff (companions/care aides/LPN/RN/Rec aide) with clients in the community
- Scheduling replacement staff in assigned facilities.
- Confirming schedules with our employees; clients; families and facility staff
- Prioritizing requests and following up accordingly
- Communicating to the team during shift and hand-off
- Escalating concerns to our nurses and management team
- Administrative work as required.

**Hours**:
1) PT Hours wil be determined in Interview

2) Casual hours - PRE BOOKED VACATIONS and SICK CALLS

3) ONCALL is part of PT schedule

4) Office hours are : Mon - fri : 0800-1600 or 1100-1900 and Oncall

**Oncall (take phones after hours )**

Every third week Mon - fri after 1900

**Job Types**: Part-time, Casual

**Salary**: From $20.00 per hour

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 2 years (required)

Work Location: One location

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