Front of House Supervisor

**Front of House Supervisor**

Carleton Golf and Yacht Club is a private, member-owned golf club, located on the Rideau River about 20 minutes south of Ottawa. We offer Members 7 days a week golf and dining from mid-April to the end of October. In our clubhouse featuring two dining-rooms, suitable for function space plus outdoor dining, we host weddings, anniversaries and various member events year-round.

**Assistant Manager Role**

Reporting to the F+B Manager, the Food & Beverage Assistant Manager is responsible for overseeing all service aspects of the Food & Beverage operation for Carleton Golf and Yacht Club.

You will join an outstanding team that is passionate and committed. You are comfortable operating in a busy and customer facing environment where you will impact the continued success of the business. Your energy and enthusiasm are infectious. People enjoy being around you because you are friendly, confident and approachable. You possess a unique blend of strong customer service skills, creativity, exceptional relationship building skills and a genuine passion for exceeding guest expectations.

**Key Responsibilities**
- Manage all Front of the House service, labour and beverage day-to-day operations to the highest standards
- Work closely with our Food & Beverage Manager to ensure seamless execution of corporate events and weddings
- Coaching and continuous training of all Food & Beverage team members, supervisory and front-line staff.
- Maintain beverage inventories through ordering and organizing stock rooms.
- Monthly inventories of beer, liquor, wine and pop
- Yearly inventories of all smallware’s, furniture, fixtures and equipment
- Develop strong and cooperative relationship with our Chefs to ensure excellent relations between kitchen and service staff and expedient delivery of food to guests
- Evaluate all Food & Beverage staff, carry out disciplinary action as needed, in accordance with Club policies
- Implement & manage all Food & Beverage programs to ensure compliance with SOP’s
- Ensure all staff are in their proper uniform and adhere to CGYC appearance standards
- Conducts pre-shift and pre-event meetings with all necessary staff
- All other duties as assigned

**Requirements**:

- Advanced knowledge of wine an asset
- Minimum 1-2 years in a similar role
- Must have a stable work history
- Able to work at a rapid pace while maintaining the highest attention to detail; ability to multi-task
- Must have great supervisory skills and be able to work with management team to drive staff enthusiasm and drive to attain the highest possible standard
- Working knowledge of various computer software programs including but not limited to Microsoft Office, POS software, inventory management
- Must be competent in time management

**Supervision & Budget Authority**
- This role entails supervisory authority and some budgetary authority

**Physical Environment**
- Job requires you to be on your feet 75% of your shift
- Be in good physical condition to perform extensive walking, bending, kneeling, lifting, reaching and stretching
- Indoors and outdoors on a patio
- Must be able to lift 25-50 lbs
- Must be able to work in a fast paced, sometimes noisy environment

**Job Types**: Full-time

**Experience**:

- Restaurant Management: 1-2 years (preferred)

**Education**:

- Secondary School (preferred)

**License**:

- Smart Serve (required)

**Salary**: $700.00-$1,000.00 per week

**Benefits**:

- Discounted or free food

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person

Expected start date: 2024-04-14