See more Collapse

Bilingual (English/french) Payment Processing

1 month ago

Ottawa, Canada SIRVA Full time

As a Payment Processing Coordinator, you will contribute to SIRVA BGRS’ success by being responsible for the processing/verification of claims, advances and supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze claims, advances, and supplier invoices to determine if eligibility requirements and claim filing requirements are met and make determinations based on the type of claims. Also there is a responsibility to achieve the expected level of service as required based on our Service Level Agreements. Additionally, the expected relocation costs of service delivery must be achieved within the prescribed policies and timeframes.

This role is fully in-office.

What You'll Be Doing
- Expense claim management in accordance with the relocation policy (verification and reconciliation of expenses)
- Analyze claims, advances and supplier invoices, to determine if eligibility requirements and claim filing requirements are met and make determinations
- Process all claim types by determining corrective action to be taken on various types of errors generated by the system and resolving these errors.
- Accurate and timely completion of invoice verification functions
- Deal tactfully with people in a wide variety of situations to convey a favorable corporate image
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
- Identify area of opportunity and utilize skill/ knowledge to suggest improvements
- Data entry
- Analytical and detailed oriented with effective time management skills
- Excellent administrative skills, including record keeping
- Understanding of the Customer’s relocation budget in accordance with Relocation Policy, and the standard operating procedures
- Provides direction/information to clients and from time to time service providers as required to ensure excellent coordination/execution of work with mínimal disruption

What You Bring to SIRVA BGRS
- College graduate or equivalent work experience
- Bilingual in English and French is a must
- Knowledge in relocation, residential real estate, residential mortgages, legal or banking is an asset
- Familiarity with the accounts payable/receivable process.
- 1-2 years’ experience with the processing of client claims
- Previous experience in a customer support role through a contact center
- Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
- Team player who is able to work with mínimal supervision in a fast-paced environment
- Good interpersonal and communication skills
- Superior customer service skills and orientation
- Collaborative style needed
- Ability to maintain professionalism at all times under stressful situations
- Strong organizational skills
- Ability to plan and manage work under time constraints, without direct supervision
- You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation

**Other Information**:
What SIRVA BGRS Offers
- Competitive salary and incentive plans
- Workplace flexibility for a balanced work/life approach
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Challenging, collaborative, diverse corporate culture
- Ongoing opportunities for learning and career development

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

We have other current jobs related to this field that you can find below

  • Bilingual Collections Agent

    2 weeks ago

    Ottawa, Canada JobCart Inc Full time

    **Position**: Collection agent **Service**:Credit and collection **Summary** The collection agent is responsible for following up with clients with outstanding balances, responding to inquiries, and negotiating payment arrangements. **Your main responsibilities would be**: - Initiate collections calls and negotiate payment agreements with clients, while...

  • Bilingual (French/english) Associate, Sales &

    2 weeks ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Bilingual Project Coordinator

    3 weeks ago

    Ottawa, Canada Epiq Systems, Inc. Full time

    It's fun to work at a company where people truly believe in what they are doing! **Job Description**: **Responsibilities**: - Act as back-up to Project Manager, continually meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinates with the various operational teams)...

  • Bilingual Appeals Analyst

    1 week ago

    Ottawa, Canada Federal PSHCP Administration Authority Full time

    JOB DETAILS **Job Title**: Appeals Analyst **Starting salary**: $74,144 **Job Type**: Permanent, Full time **Schedule**:Monday to Friday, 37.5 hours per week **Location**: Ottawa (Downtown), ON, CA **Remote work**: Hybrid Model WHO WE ARE The Public Service Health Care Plan (PSHCP) is a private health care benefit program sponsored by the Government...

  • Bilingual French/English Coordinator

    2 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time $22

    Are you a bilingual (French/English) professional with previous experience as a catering coordinator or a similar hospitaility role? Have you been responsible for preparing meeting rooms and managing catering requests? We are currently looking for a Bilingual Catering Coordinator to support our client's Ottawa office (working on site). In this role you will...

  • Recruiter- Bilingual French and English

    1 month ago

    Ottawa, Canada Fresh Start Foods Canada Ltd Full time

    Fresh Start Foods Canada Ltd. **Join one of the BEST teams in the Industry**: At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. We are seeking individuals: - Who are customer centric - Who are able to deliver on their commitments - Who value...

  • Service Desk Analyst

    1 week ago

    Ottawa, Canada Nova Networks Full time

    **SERVICE DESK ANALYST (Bilingual English/French)** **Location**: Ottawa, Ontario **Position Description**: NOVA Networks is hiring a Service Desk Analyst (Bilingual English/French) with a strong knowledge of O365 and the MS Office suites including administration of product/license management. The Service Desk Analyst (Bilingual English/French) will also...

  • Hospitality Engagement Manager

    2 weeks ago

    Ottawa, Canada Aramark Canada Full time

    Hospitality Engagement Manager - Bilingual - French - English Part Time / Full Time Hospitality Engagement Manager - Bilingual - French - EnglishHospitality Engagement Director – Bilingual – English - FrenchSummaryAramark is recruiting a Bilingual Hospitality Engagement Manager for our large-scale culinary operations in Ottawa. Reporting to the...

  • Hospitality Engagement Manager

    2 weeks ago

    Ottawa, Canada Aramark Canada Full time

    Hospitality Engagement Manager - Bilingual - French - English Part Time / Full Time Hospitality Engagement Manager - Bilingual - French - EnglishHospitality Engagement Director – Bilingual – English - FrenchSummaryAramark is recruiting a Bilingual Hospitality Engagement Manager for our large-scale culinary operations in Ottawa. Reporting to the...

  • Bilingual French

    1 month ago

    Ottawa, ON, Canada Randstad Canada Full time

    Do you have 5 years + of HR Generalist experience ? Are you very familiar with Ontario law and HR processes ? Are you Bilingual French? Our client, a manufacturing company in Ottawa, is looking for an autonomous and experienced Bilingual HR Business Partner. Title: HR Business Partner Work Schedule : Monday to Friday ( Hybrid) Hybrid model with...

  • Recruiter- Bilingual French and English

    2 weeks ago

    Ottawa, Ontario, Canada Fresh Start Foods Canada Ltd Full time

    Fresh Start Foods Canada Ltd.Join one of the BEST teams in the Industry:At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.We are seeking individuals: Who are customer centric Who are able to deliver on their commitments Who value individual...

  • Hospitality Engagement Director

    3 weeks ago

    Ottawa, Canada Aramark Canada Full time

    Hospitality Engagement Director – Bilingual – English - French Summary Aramark is recruiting a Bilingual Hospitality Engagement Director for our large-scale culinary operations in Ottawa. Reporting to the District Manager, the Hospitality Engagement Director partners with Operations, Operational

  • Hospitality Engagement Manager

    2 weeks ago

    Ottawa, Canada Aramark Canada Full time

    Hospitality Engagement Director – Bilingual – English - French Summary Aramark is recruiting a Bilingual Hospitality Engagement Manager for our large-scale culinary operations in Ottawa. Reporting to the District Manager, the Hospitality Engagement Manager partners with Operations, Operational Ex

  • Bilingual French

    1 month ago

    Ottawa, ON, Canada Randstad Canada Full time

    Do you have 5 years + of HR Generalist experience ? Are you very familiar with Ontario law and HR processes ? Are you Bilingual French? Our client, a manufacturing company in Ottawa, is looking for an autonomous and experienced Bilingual HR Business Partner.Title: HR Business PartnerWork Schedule : Monday to Friday ( Hybrid)Location : OttawaPay: 85K...

  • Bilingual Service Desk Analyst

    4 weeks ago

    Ottawa, Canada Nova Networks Full time

    NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and confident, alert...

  • Bilingual Service Desk Analyst

    4 weeks ago

    Ottawa, Canada Nova Networks Full time

    NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and confident, alert...

  • Bilingual (French/english) Claims Processing

    2 weeks ago

    Ottawa, Canada SIRVA Full time

    As a Claims Processing Coordinator, you w ll contribute to SIRVA’s ccess by being responsib for the - cessing/verifica on of claims, advances a supplier invoices for our clients. Claims will be from receipt through resolution in accordance with all policy, guidelines and quality standards as per our service level agreement. As well you will analyze...

  • Retail Sales Consultant

    4 weeks ago

    Ottawa, Canada Avanti Software Inc. Full time

    Retail Sales Consultant (Bilingual English and French)- OttawaOur Mission: Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered...

  • Retail Sales Consultant

    4 weeks ago

    Ottawa, Canada Avanti Software Inc. Full time

    Retail Sales Consultant (Bilingual English and French)- OttawaOur Mission: Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered...

  • Bilingual Service Desk Analyst

    4 days ago

    Ottawa, Canada Nova Networks Full time

    NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint. You are “cool” under pressure demeanor and confident, alert...