Management Consultant

2 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 45435

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Technology Services Delivery

**Work Location**:Metro Hall, 55 John Street, Toronto, ON

**Job Type & Duration**:Full-time, 1 Permanent and 1 Temporary (24 months) Vacancy

**Salary**:$112,000.00-$144,200.00, Wage Grade 7.5

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 2

**Posting Period**: 08-Mar-2024 to 29-Mar-2024

In the complex, multi-divisional and multi-stakeholder environment that is the **City of Toronto,** our **Technology Services Division** plays a vital role in the City’s ability to deliver targeted IT programs and services and achieve business goals. Both a strategic thinker and a results-oriented team player, you welcome the opportunity to support the strategic planning process and translate it into actionable, quantitative plans in the role of **Management Consultant.**

Proactive and ready to take the lead on multiple initiatives, while delivering quality deliverables, you’ll contribute to the success of the City and the Division by providing value-added consulting services and support to senior leadership and technology delivery teams - from strategy development through to planning, implementation, reporting, change management and compliance. Working in a multi-stakeholder environment that includes staff from other divisions, you’ll focus on building resilient processes and delivery mechanisms to enable the Division to adopt new changes.

**THE ROLES**

As a client-driven **Management Consultant**, you’ll be expected to support a portfolio of diverse City programs and initiatives to achieve strategic objectives and compliance requirements, implement detailed plans and recommend policies and procedures to improve Division performance, technology delivery and public interest outcomes.

Adept at management consulting, strategic planning or business analysis, you’ll provide policy analysis, formulation, coordination and advice to managers and teams on programs, services and the organization at both a strategic and operational level, as well as provide innovative, resourceful solutions and identify approaches, concepts and methods of analyzing complex, and sometimes competing, planning issues. Management will count on your support in assessing and devising solutions from a pragmatic and objective perspective.

Having managed transformational projects from start to end (eg enterprise-wide technology, implementation of smart city strategies) you’re well equipped to shape and define consulting projects with the leadership team and various committees through the development of detailed, timely strategic planning and consulting assignments, including the preparation of planning materials, work plans, reports, briefing notes, and presentations. You're equally prepared to conduct research and analysis and bring conclusions forward to the client/stakeholders/ members of the public for strategic discussion, and contribute to the development and implementation of strategic organization design and effective management/governance systems and processes within divisional and technology domains.

Committed to knowledge sharing and continuous improvement, you’ll promote organization learning and take steps to orchestrate change through corporate-wide and Technology and Innovation initiatives. This will see you fostering and maintaining cooperative working relationships within, and external to, the organization, and establishing and maintaining contact with professionals in related fields to ensure skills, knowledge and practice are current. You'll also research, review, and report on existing and new technology management tools and methodologies, and advise managers on emerging management techniques and other applied concepts and their applicability to the Division.

**THE AREAS**:
**ModernTO Project**

ModernTO is the City of Toronto's plan to re-imagine how we work in our workspaces - particularly the core office buildings, including City Hall, Metro Hall and Civic Centres. The Workplace Modernization Program aims to optimize and modernize the City of Toronto's office buildings to build a new and healthy model for our workspaces, employees, and how we work. Its vision is to provide more choices and flexibility to our employees around how and where we work.

You will work with diverse stakeholders in a collaborative team environment, with like-minded technology experts, to develop strategies related to various technology components of the ModernTO program. You must be comfortable working in a highly demanding environment with many competing priorities and you’ll lead Technology Services Division, City Divisions and ABCCs in the development, alignment and implementation of the ModernTO technology strategy.

**Change Management and Business Transformation Area**

The needs of the city are changing and demands for Techn

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