Billing Coordinator

3 weeks ago


Remote, Canada Lavender Full time

**The Company**

Founded by a team of passionate nurses, Lavender is rethinking mental health. We offer online psychiatry and therapy delivered by expert nurse practitioners with the goal of increasing access to care in a way that is kind, simple and backed by science. We have a team of more than 90 located across the United States, Canada and the Philippines. To learn more about Lavender please visit our website.

**The opportunity**

We are currently seeking a Billing Coordinator to support the billing team. The Billing Coordinator is a detail-oriented and efficient team player who is driven by timelines and accuracy. They are responsible for ensuring CPT codes are accurate, submitted and reconciled while adhering to ongoing cut-off deadlines in revenue cycle management. We are a growing organization that is a remote working environment, and offers a positive work culture and fun company events.

**Billing**
- Plot session in billing portal with accuracy and within cutoff timelines
- Review chart notes and ensure proper billing
- Populate EMR appointment panes with correct CPT and DX codes

**Reconciliation**
- Upon receipt of payment from billing partner, reconcile all payments
- Follow up on outstanding payments when relevant
- Investigate denied claims submissions and troubleshoot
- Keeping leader and team abreast of policy changes in ever changing insurance world

**Billing Support**
- Assist concierge team with insurance verification when requested
- Follow up with billing partner to assist clients with billing/insurance coverage concerns
- Relevant degree or diploma is preferred
- 3-5 years experience in billing
- Professionalism and good organizational skills
- Attention to detail
- Experience with major commercial payers insurance, billing, denials and appeals
- Proficient computer skills
- Able to find efficient solutions to resolve issues quickly
- Meticulous and results orientated



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