Lead, Information Management Specialist

3 weeks ago

Toronto, Canada OMERS Full time

Why join us?

Are you looking to join a dynamic pension plan that embodies the strong values of its 500,000 members and is an industry leading global investor? If so, we would love to tell you our story.

At OMERS we put our people first and are proud to embrace the diversity of thought and leadership that comes from having locations in Toronto, London, New York, Singapore, Sydney and other major cities across North America and Europe. Our culture is truly one of a kind. We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live with an ever-constant eye to the global investment markets.
We are looking for a motivated Lead, Information Management Specialist to join the dynamic Architecture, Infrastructure, Data & Analytics (AIDA) team within OMERS Data & Technology. AIDA applies data, analytics, and AI to develop scalable and appropriately governed solutions that drive sustainable growth at OMERS.

Job Description Summary

Reporting to the Manager of Enterprise Information Management, in this role you will:
Contribute to the modernization journey of information management at OMERS in multiple ways, from strategy to execution, operations, and learning.

Operationalize Records and Information Management (RIM) capabilities for electronic information across the entire Information Lifecycle (Create, Store, Use, Share, Archive & Destroy), to improve efficiency, promote transparency and enable business insight.

Operationalize Retention and Disposition capabilities for data stored in Microsoft 365 and establish processes to monitor and manage ongoing disposition reviews across the organization.

Support records and information management operations.

Participate in enterprise-wide projects and initiatives to streamline information management practices and migrate content from heritage platforms to modern workplace solutions such as M365 SharePoint/Teams.

Provide Information and Records Management advisory services, training, and enablement to employees across the organization.

To be successful in this role, you will develop and nurture strong relationships with key partners (including Technology Teams, Risk, Privacy, Cybersecurity, Internal Audit, Compliance) and OMERS Business Units to enable information management solutions in alignment with applicable laws, regulations, industry standards and best practices which govern the handling of records and data. You will also develop, implement, and maintain key processes and controls for complying with those requirements, such as data retention and disposition processes. In doing so, you will directly strengthen our compliance practices and help optimize the ability of data to support a diverse array of global business functions.

**As a member of this team, you will be responsible for**:
Participating in enterprise-wide services to operationalize retention and disposition policies/labels on platforms such as Microsoft 365 Online (Exchange Online, OneDrive, SharePoint & Teams).

Participate in content clean-up initiatives with various business functions in the organization, providing guidance on content clean-up and migration best practices.

Working with business functions to design and develop file plans that will serve as Official Record Repositories.

Developing official record classification and retention labeling procedure and guidelines for Business Functions across the OMERS organization.

Working with the Information Governance and Technology teams to establish reporting and monitoring capabilities for Microsoft 365 retention.

Working with OMERS Business Functions, Information Governance and Technology Teams to manage disposition trigger events and conduct disposition reviews for electronic records stored in the Microsoft 365 environment.

Participate in the analysis of data and migration activities to clean-up content stored on legacy platforms such as Network Drives.

Create educational materials and best practices such as SharePoint & Teams Site usage best practices.

Assist with the establishment and ongoing operational activities related to the Data Stewardship Program to enable management and oversight of our organizational data assets.

Drive a culture of compliance and innovation by delivering records and information management related training, awareness, and enablement programs.

**To succeed in this role, you have**:
Degree or diploma in Archives, Information Studies, Library and Information Science, Information Technology Management, Law, Compliance or Policy Management AND/OR relevant professional certification, such as Certified Records Manager (CRM), Certified Records Analyst (CRA), Information Governance Professional (IGP) or Certified Information Professional (CIP).

5+ years experience working as an Information Management specialist (or similar) on Enterprise Content Management (ECM) and/or Migration projects.

Experience to capture business/functional requirements and articulate as proce

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