Host/hostess

2 weeks ago

Stouffville, Canada Swiss Chalet Full time

Host/Host

**Duties**:

- Greet and welcome guests as they arrive at the restaurant/hotel
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries or reservations
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Assist with seating arrangements for large parties or special events

Qualifications:

- Previous experience in hospitality or customer service preferred
- Excellent phone etiquette and communication skills
- Familiarity with restaurant or hotel operations is a plus
- Ability to multitask and handle stressful situations with a calm demeanor
- Strong organizational skills and attention to detail
- Knowledge of POS systems for order entry and guest services

**SMART SERVE CERTIFICATION REQUIRED

**Restaurant experience preferred.

About Us:
We are a well-established restaurant/hotel dedicated to providing exceptional guest experiences. Our team is passionate about delivering top-notch service in a welcoming environment. Join our team and be part of a dynamic and rewarding work culture.

**Benefits**:

- Competitive pay rates
- Flexible scheduling options
- Opportunities for career growth and advancement within the company
- Employee discounts on food, beverages, and hotel accommodations

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Stouffville, ON L4A 8B7 (required)

Ability to Relocate:

- Stouffville, ON L4A 8B7: Relocate before starting work (required)

Work Location: In person

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