Operations Supervisor

7 months ago

Coquitlam, Canada GFL Environmental Inc. Full time

**GFL Environmental** is looking for a **Operations **Supervisor** to join our team in **Coquitlam, BC**

The Operations Supervisor will be responsible for developing a thorough understanding of the Company’s transportation requirements and patterns. They will review and process day to day operations, evaluate and recommend equipment needs, and plan and schedule appropriate service lines to maintain a cost-effective balance between customer service and cost of service. They will ensure compliance with all government related programs specific to mode and direction of related haulage.

**Why Join TEAM GREEN**
- Excellent Health, Vision, and Dental benefits
- Life Insurance
- Retirement Savings Options
- Great Learning Opportunities

**Key Responsibilities**:

- Direct supervision of all drivers, ensuring ongoing training requirements, discipline, and procedural implementation.
- Assist with and recommend annual equipment budget; implement and monitor the budget within approved limits.
- Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service requirements is efficiently relayed.
- Ongoing “sit-in” driver training to assess any poor driving habits, road
- rage, excessive braking, possibly fuel cost savings, etc.
- Conduct regular driver reviews and mandatory route-rides.
- Attain all the necessary information regarding any issues by maintaining courteous, prompt, and efficient customer relations with residents.
- Tracking of ongoing service/driver issues and documenting any discipline required.
- Organizing and approving driver vacation requests.
- Maintain inventory of all necessary supplies and products required for service which may include sourcing multiple vendors or alternate supply chains.
- Direct communication with other departments to ensure proper ongoing service and upkeep of all units including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
- Ensure a healthy and safe working environment for all workers, reporting any issues immediately to your direct supervisor.
- Ensure company policy, systems, and industry related training is delivered to all drivers.
- Perform Accident Investigations when company vehicles are involved in traffic accidents.
- Provide or arrange training for drivers to ensure they are properly servicing customers based on established requirements.
- Resolve all internal service issues in a cost effective and expeditious manner; all customer service issues to be reported internally in a timely, organized manner with details on how the issue(s) will be resolved.
- Other duties as assigned.

**Requirements**:

- Valid drivers license with a clean drivers abstract.
- Preferred 2-3 years supervisory experience along with experience working with Side loaders, ASL, Rear Packers, Over the Tops, Front End, and Roll Off vehicles.
- General understanding of, WHMIS, and the Highway Traffic Act.
- Able to perform a pre and post trip inspection and accident investigations.
- Previous operations, transportation, waste management experience preferred.
- Proficient with database, spreadsheet, and word processing computer skills within a Microsoft environment.
- Willing to work flexible hours with some travel.
- Recruit, interview, hire, train and discipline all product line personnel.

**Knowledge, Skills & Abilities**:

- Strong communication and interpersonal skills.
- Ability to plan, prioritize and execute against tight timelines.
- Promote the companies safety program that seeks to prevent accidents, avoid injuries, and recognize safe employees.
- Investigate accidents and prepare necessary paperwork in a timely manner.
- Ensure route observations are completed on a routine basis.
- Schedule, plan, and conduct safety meetings (Weekly).Toolbox talks/Uploaded to Safety program
- At GFL our goal is to invest in our people and provide opportunities to grow, for life_
- _ Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE_
- _ We offer a competitive benefits plan, including RRSP match, orthodontics and vision coverage_
- _ With 20,000+ employees across North America, we offer a dynamic set of career opportunities, locations and growth_
- _ We appreciate all of the local communities we live and work in, and actively contribute to them through our flagship _Full Circle Project_
- _ We believe investing in the future is the right investment, our first fully electric truck is now in operation_
- _ GFL is traded on the NYSE & the TSX - search “GFL” to see our stock performance_.

GFLTalent
- We thank you for your interest. Only those selected for an interview will be contacted. _
- GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. W

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