Service Advisor

5 months ago


Langley, Canada DRIVING FORCE Full time

Hino Central is looking for a Service Advisor to join our team in Langley. The Service Advisor will be responsible to provide professional, safe and reliable service to our internal and external customers. Experience with Parts is considered an asset.
Why work with us?
You matter, we support you. We pay competitive wages based on experience as well as extended health benefits, including dental.
Commitment To Safety. A “safety first” working environment, with modern shop equipment and tools, and a clean workspace. To go a step even further, we provide our team members PPE Allowance
We take care of our people. You get 50% off vehicle rentals at any DRIVING FORCE location. We offer you our company RRSP matching program, to look after your future
Work/Life balance is important. You get 3 weeks accrued vacation, a flexible working environment, and 5 wellness days to focus on yourself or your loved ones.
We want you to grow. Our fun and inclusive company culture enables our employees to grow their careers with us. You get hands-on training and a path forward in the company if you want to develop your career.
Main responsibilities
- Schedule appointments for truck service and repairs
- Service check-ins, triage and track workflow of vehicles through shop for a timely repair and return to service.
- Review previous work history, open recalls and outstanding services and advise customers on recommended repairs.
- Provide solution to address customer’s needs and wants
- Identify possible warrantable repairs in conjunction with the Service Manager
- Review account status and collect payments as and when required
- Filing of invoices and capturing data as required
- Consult with technicians about necessary repairs, estimates and alternative repair options.
- Distribution and allocation of work to technicians
- Communicate effectively with customers by advising on recommended repairs, services, estimates as well as warranty coverages, and giving feature/benefit presentations
- Ensure follow up to customers in a timely and efficient manner to provide ongoing updates on changes to services/vehicle repairs, estimates and repair completion
- Communicate with suppliers and vendors as required

**Qualifications**:

- High school diploma or equivalent
- Previous experience in a Service Advisor role is an asset
- Valid Driver’s License with Driver’s Abstract acceptable to TDF Group’s Driver and Vehicle Safety Program
- Due to fiduciary responsibility, pre-hire Criminal Security Clearance and Credit Check is required
- Strong interpersonal, organizational and communication skills, both written and verbal
- A technical aptitude
- Must be fluent in the English language
- Parts experience considered an asset
- A commitment to customer service and a team player
- Ability to solve problems independently following company guidelines and policies
- Strong computer skills and competency in Microsoft Office, particularly Excel
- Ability to handle multiple tasks and work in a fast-paced environment


  • Service Advisor

    6 months ago


    Langley, Canada Inland Truck & Equipment Full time

    **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future!This position is located at...

  • Service Advisor

    2 weeks ago


    Langley, Canada Hino Central Full time

    Hino Central is looking for a Service Advisor to join our team in Langley. The Service Advisor will be responsible to provide professional, safe and reliable service to our internal and external customers. Experience with Parts is considered an asset. Why work with us? You matter, we support you. We pay competitive wages based on experience as well as...

  • Service Advisor

    2 weeks ago


    Langley, Canada Traveland RV Canada Full time

    Service Advisor Position for Recreational VehiclesOur dealership seeks an accomplished Service Advisor who can effectively manage the service experience for our valued recreational vehicle customers. If you have a passion for delivering exceptional customer service and are skilled in scheduling appointments, communicating with service technicians, and...

  • Service Advisor

    2 months ago


    Langley, Canada Tridem Services Ltd Full time

    Pay: $32.00-$36.00 per hour Expected hours: 40 per week Additional pay: - Overtime pay **Benefits**: - Dental care - Extended health care - Vision care Flexible language requirement: - French not required Schedule: - 10 hour shift **Experience**: - service advisor: 3 years (required) - Customer Service: 5 years (required) Work Location: In...

  • Service Advisor

    3 weeks ago


    langley, Canada Canadian Tire Corporation Ltd Full time

    Service Advisor Type : Fulltime, ParttimeLocation : Langley BcAre you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 1


  • Langley, Canada Mobil 1 Lube Express Full time

    Responsibilities: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Conduct vehicle inspections and provide repair recommendations - Create and explain estimates for repairs and services - Schedule appointments and manage the service calendar - Coordinate with technicians to ensure timely...


  • Langley, Canada Mobil 1 Lube Express Full time

    Responsibilities: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Conduct vehicle inspections and provide repair recommendations - Create and explain estimates for repairs and services - Schedule appointments and manage the service calendar - Coordinate with technicians to ensure timely...

  • RV Service Advisor

    4 weeks ago


    Langley, Canada Traveland RV Canada Full time

    Are you passionate about providing exceptional customer service and have a knack for working with recreational vehicles? We're seeking a skilled RV Service Advisor to join our team at Traveland RV Supercentres. As an RV Service Advisor, you will be responsible for greeting customers, listening to their needs, and communicating with our service technicians to...

  • Member Advisor

    5 months ago


    Langley, Canada Envision Financial, a division of First West Credit Union Full time

    We are currently seeking a Member Advisor to join our Willoughby Envision Financial team. The Member Advisor is responsible for providing front line member service to triage and manage member needs by asking members thoughtful financial questions and create positive experiences to retain and deepen financial relationships. Advance member knowledge and use...


  • Langley, Canada Traveland RV Canada Full time

    Job Title: Service Advisor for Motor HomesAbout the Role:We are seeking a skilled Service Advisor to join our team at Traveland RV Supercentres. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating effectively with customers and service technicians, and ensuring that all work is completed to the highest...


  • Langley, Canada Envision Financial, a division of First West Credit Union Full time

    We are currently seeking a Commercial Services Advisor to join our team at our Langley Collaboration Centre. The Commercial Services Advisor provides day-to-day assistance and support to the commercial and or business banking sales team to enable them to effectively build relationships and engage in business development. The Commercial Services Advisor will...

  • Service Advisor

    4 weeks ago


    Langley, Canada Traveland RV Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Advisor to join our team at Traveland RV Supercentres. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating effectively with customers and service technicians, and ensuring that all work is completed to the highest standards.Key...


  • Langley, Canada Envision Financial Full time

    Member Solutions AdvisorWe are seeking a highly skilled Member Solutions Advisor to provide exceptional customer service to current and potential members.Key Responsibilities:Build strong relationships with members and identify their financial needs.Provide financial advice and solutions to members or refer them to an appropriate advisor.Process a range of...


  • Langley, Canada Envision Financial Full time

    We are currently seeking a Member Solutions Advisor to join our team. The Member Solutions Advisor is based in the member advice centre and provides exceptional customer service to current and potential members by offering a range of deposit and personal lending services. The Member Solutions Advisor identifies member life stage cycle and provides...


  • Langley, Canada Preston GM Full time

    Preston GM is looking for an experienced Service Advisor Drive a Winning Career with Preston GM Are you seeking change and opportunity? We all know changing jobs is uncomfortable for most people...but you are considering a change or you would not be reading this ad. Maybe you are you looking to work closer to home? The price of gas has us all making...

  • Beauty Advisor

    5 months ago


    Langley, Canada Sephora Full time

    **Job ID**: 242957 **Location**: BC-Willowbrook Langley (1506) **Address**: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada (CA) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Part Time **Position Type**: Regular **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris....

  • Insurance Advisor

    1 month ago


    Langley, Canada Westland Insurance Full time

    Insurance Advisor OpportunityWe are seeking a skilled Insurance Advisor to join our team at Westland Insurance Group Ltd. in Langley, BC.About the Role:As an Insurance Advisor, you will be responsible for promoting and educating clients on insurance products, taking ownership of client relationships, and helping us grow our presence and profile in the local...

  • Insurance Advisor

    6 months ago


    Langley, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Langley, BC in our Murrayville Square office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Insurance Advisor

    6 months ago


    Langley, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for an Insurance Advisor for Langley, BC at our Willoughby office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Beauty Advisor

    5 months ago


    Langley, Canada Sephora Full time

    **Job ID**: 242957 **Location**: BC-Willowbrook Langley (1506) **Address**: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada (CA) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Part Time **Position Type**: Regular **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris....