Agent

2 months ago

Ottawa, Canada Saint Paul University Full time

**Unité administrative**:

- Service des finances

**Superviseur**:

- Contrôleur, Services des finances

**Heures**:

- 35.00

**Fonctions**:
**Titre du poste:
Agent (e) financier aux services à la clientèle

**Numéro de concours**:
13-2023

**Service**:
Service des finances

**Superviseur**:
Contrôleur, Services des finances

**Type d’emploi**:
Permanent, temps plein (syndiqué)

**Horaire de travail**:
35 heures par semaine

**Échelle salariale**:
Niveau 6 (52 606 $ - 66 441 $)
- Le masculin est utilisé sans aucune discrimination et dans le seul but d’alléger le texte._

L’Université Saint-Paul (1848) est le collège fondateur de l’Université d’Ottawa, avec laquelle elle a conservé un lien de fédération depuis 1965. Bilingue et à échelle humaine, elle compte plus de 1000 étudiants; elle offre des programmes en communications sociales, counseling et psychothérapie, droit canonique, éthique publique, études de conflits, théologie, relations humaines, leadership transformatif et spiritualité et innovation sociale. L'Université Saint-Paul offre un environnement de travail propice à l’épanouissement professionnel et des avantages sociaux compétitifs.

L’Université Saint-Paul se démarque par l’intégration de l’apprentissage et de la recherche à l’engagement social, ce qui permet d’offrir une expérience étudiante unique. Elle participe au dialogue sur les enjeux contemporains et est résolument tournée vers la justice sociale.

**SOMMAIRE DES RESPONSABILITÉS**

Sous l’autorité du contrôleur du Service, effectue et réconcilie des opérations financières. Il participe aux activités requises pour la fin d’année et offre un soutien comptable aux différents services de l’Université. Il vient en relève à l’agent d’aide financière. Il maintient les données financières et est le point de contact pour tout ce qui concerne les services aux étudiants en termes de finances. Il renseigne et conseille quotidiennement la clientèle étudiante quant aux exigences et règlements des régimes d’aide financière, de leur compte étudiant et des programmes adjacents.

**FONCTIONS PRINCIPALES**
- Assurer le service à la clientèle pour l’aide financière et le Service des finances auprès des étudiants. Conseiller et répondre aux questions en personne, par courriel et par téléphone.
- Supporter la facturation de certains partenaires, locataires et clients de l’Université selon le calendrier établi. Maintenir et assurer le suivi de la base de données des comptes clients dans Sage 300. Réconcilier les divers comptes recevables, dont le système d’information étudiant et le système du Service des conférences.
- Contrôler et inscrire les encaissements quotidiens. Inscrire les paiements des clients de l’Université. Compiler et vérifier les dépôts provenant des diverses unités et services de l’Université.
- Coordonner, comptabiliser et réconcilier les entrées de fonds dans les banques. Identifier tous les écarts, déterminer les causes, les solutionner et effectuer le suivi. Informer le contrôleur du Service des finances des problèmes constatés. Être un point de contact avec les institutions financières.
- Cumuler et comptabiliser les revenus et dépenses pour les investissements Fiera, SWAP et le Fonds Oblat. Réconcilier les comptes bancaires et de placements.
- Appuyer la gestion des demandes d’exemptions selon les règlements et politiques de l’Université. Procéder à des ajustements et des corrections au besoin par des entrées manuelles (nettoyage des données). Maintenir l’intégrité des informations financières dans le système.
- Apporter un soutien aux programmes d’aide financière (Canada et États-Unis) et agir à titre de second représentant auprès des ministères concernés. Confirmer la fréquentation des étudiants, aviser des changements et révoquer l’admissibilité selon les directives des ministères concernés.
- Venir en relève à la coordination des programmes adjacents tels que le Régime d’assurance maladie universitaire (RAMU) et le Régime d’assurance médicaments et dentaire (Studentcare).
- Supporter le point de contact aux étudiants pour le programme de transport en commun UPASS, appliquer et faire respecter l’entente. Coordonner l’inscription, les changements et la mise à jour au Régime d’assurance maladie universitaire (RAMU) pour les étudiants internationaux auprès de la compagnie d’assurance Sunlife.
- Recevoir et inscrire les paiements par les banques, le portail TFC, chèques, comptant et par le terminal Interac dans le système étudiant uoCampus et préparer les dépôts des sommes perçues.
- Analyser l’éligibilité des remboursements étudiants et émettre la réquisition aux comptes payables.
- Appuyer le contrôleur dans le processus de collection des étudiants débiteurs. Percevoir les comptes en souffrance et agir à titre de personne resso

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