Customer Relationships Instructor

2 weeks ago

Vancouver, Canada CICCC - Cornerstone International Community College of Canada- Full time

**Cornerstone International Community College of Canada** (CICCC) is one of the most prominent private colleges in Vancouver. We have more than **40 years of experience** in providing high-quality academic studies and practical work experiences, while providing up-to-date and relevant programs.

We are a unique institution by providing personal attention with our international and multilingual team, individual career guidance and a variety of academic and cultural activities that add new dimensions to the educational experience.

**The role**

We are currently looking forward to welcoming a part-time **Customer Relationships Instructor**. You will be part of our fantastic team and report directly to the Program Manager.

We have one **evening position**, and the working schedule from 17:30 to 21:30, Monday to Friday, at our office in downtown Vancouver.

You’ll be part of a team of experienced and passionate people who believe in a higher education and work hard behind the scenes to help its students thrive in Canada.

**Job responsibilities**
- **Plan, organize** and prepare classes, including developing detailed lesson plans and learning materials
- Instruct **CRS classes** by using a variety of teaching strategies and student assessment methods
- Prepare, administer, and grade assignments and exams in a timely manner to inform students about their progress
- Prepare and submit to the Program Manager all relevant data concerning students on a regular basis
- Follow the procedures of the registration office, including progress reports, attendance records, quizzes and exams records, and class time and room scheduling
- Participate in the **assessment, implementation, and evaluation** of the college’s quality improvement procedures as required
- Perform other duties as assigned by the Management Team

**About you**:

- Education in Business Administration, Hospitality or related field
- **2 or more years’ experience** in a training position
- 5 or more years’ experience in a customer specialist position.
- Comprehensive skills in the use of common workplace software including on-line teaching techniques (e.g. Zoom)
- Strong work-ethic, communication, and interpersonal skills.
- Experience working in multi-cultural environment
- Flexible and able to adapt to new strategies

**We offer**:

- Competitive compensation ($20-$30/hour based on experience)
- Fun in-person off-sites get-togethers
- Your welcome pack at your arrival
- Healthy (and not so healthy) snacks in the office
- Dog friendly office
- A fun, friendly team of highly motivated people with different skill sets and backgrounds
- The chance to work for a dynamic and fast-growing company where you can make the difference

We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status.

Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in Cornerstone.

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