Waste Collection and Diversion Patroller

3 weeks ago

Bracebridge, Canada The District Municipality of Muskoka Full time

The District Municipality of Muskoka is currently recruiting for a

Waste Collection & Diversion Patroller

**Posting Date**: Wednesday, November 20, 2024
**Starting Rate**: $27.55 hourly
**Salary Range**: $27.55 - $30.00 hourly
**Hours of Work**: 40 hours per week
**Classification**: CUPE Outside Class 5
**Status**: Permanent full-time

**The District**:
Muskoka is a great place to live and play, and the District is a four-season municipality passionate about
protecting, servicing and caring for this community. We have opportunities that will allow you to learn, grow and
build your career amongst other ambitious leaders and innovators. We offer a competitive compensation
package and are committed to promoting diversity, accessibility and inclusion. **It’s what we do**

**The Opportunity**:
The Waste Collection & Diversion Patroller is responsible for the quality control of waste collection programs
and service delivery associated with garbage and divertible materials (such as garbage, organics, and leaf and
yard) and large article collection. This job assesses quality control by conducting on-going, on-site inspections
of collection contractors, monitoring daily operations, and conducting audits to ensure compliance with related
contracts and the District’s waste by-laws.

**What you will do**:

- Responsible for the field (on-road) monitoring of contract compliance for waste and divertible material

(such as garbage, organics and leaf and yard waste) collections and haulage as outlined in the District’s
collection, transfer, processing and haulage contract(s) (curbside, remote bin sites, site attendant services,
lakeside collection, haulage, etc.). Ensure contracted services are delivered in compliance with contract(s)
and materials are managed in an efficient and responsible manner.
- Provide latest on-road collections information to the appropriate Solid Waste Management team members

and, working together, collectively ensure timely and accurate responses to customer service inquiries.
- Conduct waste audits for curbside set-outs, waste drop-off facilities, and processing facilities to gauge

residential program participation rates and compliance with applicable contracts, when required.
- Provide input into collections-related operational challenges and recommend solutions.
- Oversee attendant services, including reviewing and providing feedback on procurement documents,

arranging details with the contracted service provider(s), on-site monitoring of services, and communicating
with the public.
- Ensure that residential set-outs are in compliance with waste management by-laws, reporting issues to by
- law enforcement and/ or management.
- Perform on-site inspections to determine eligibility for District provision of waste services and applicable

service limits (such as multi-unit residential locations, new subdivisions, commercial businesses,
seasonal/private roads, etc.), use of District Waste Facilities, including site attendant scale buildings.
- Support enforcement of the Waste Management By-law and act as District By-law Officer for all by-laws

passed by the District of Muskoka in accordance with the District’s by-law appointing Municipal Law
Enforcement Officers.
- Educate residents of non-compliance issues, diversion opportunities, disposal education prepare non
- compliance letters, track, and report issues, etc. and serve as an on-road ambassador for the District’s
waste management and diversion programs.
- Provide input into the development of waste management policies, procedures and by-laws and, in

addition, support procurement of waste management collection and site attendant services contracts.
- Prepare reports, compile statistical information, and support creation of waste management mapping.

**What you will need**:

- Two (2) year community college diploma in Waste Management or Environmental Sciences, or equivalent

education and related experience.
- Two (2) years’ experience in a related or similar job, including contract administration, residential waste

collection, site attendant service monitoring and waste auditing.
- Strong knowledge of waste management practices with emphasis on curbside waste collection, waste

collection vehicles, customer service, site attendant services, and municipal waste by-law enforcement.
- Good interpersonal, communication, relationship building and customer service skills including the ability to

be tactful in a variety of situations and when dealing with an array of individuals.
- Astute conflict resolution skills, providing the necessary skills to address issues with contractor non
- compliance.

Customer Relation Management (CRM) software (such as TRUX) and Automatic Vehicle Location
(AVL)/Global Positioning System (GPS) route management software (such as GeoHub).
- Ability to exercise a high level of independence, however, must be able to work effectively in a team and

interact with others.
- Valid Ontario Class “G” dri

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