Solution Specialist

2 weeks ago

Canada Compugen Inc Full time

**Job Title**
- Solution Specialist

**Vacancy No**
- VN2875

**Work Location**
- Montreal, QC

**Job Details**
- Solution Specialist**About Compugen**

Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine the breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we'd love to talk to you. Join us and help us make a difference.- Compugen is an organization that encourages and supports ongoing training and development opportunities. Weare composed of a talented, diversified workforce that performs collectively in an entrepreneurial and flexible environment. Our team members have access to the latest and greatest technologies in performing their daily activities.**Responsibilities**:

- Ability to conduct professional formal presentations of solutions based on Microsoft Cloud & Cloud technology to customers and/or internal staff to showcase strategies, technology, and solutions.
- Be accountable for pre-sales technical assistance and correct configuration on Microsoft Cloud & Cloud products, generating targeted customer solutions to the sales teams to meet customer needs. This includes assisting with RFP (Request for Proposals) responses.
- Proactively promote Compugen's full portfolio of products and services and Managed Services attach to all Compugen opportunities.
- Have intimate knowledge of Microsoft Cloud hardware & software solutions and services, Converged Systems and sales plays including competitive offerings, strengths and weaknesses.
- Share knowledge of the account(s) with the rest of the account team and contribute to the account planning process and opportunity review process.
- Be responsible for knowledge transfer and act as an evangelist within the organization to sales and other technical resources (i.e. Executive Briefings)
- Maintain a positive total customer experience (TCE) by managing new product technology introductions, escalating issues as appropriate and owning/managing issue resolution.
- Execute on the combined Compugen strategies to enable the adoption of Microsoft Cloud & Cloud solutions.
- Be an advocate of Compugen's capabilities and technology offerings.
- Maintain a level of technical depth in Microsoft Cloud & Cloud product/solution areas as well as maintain and manage a competitive and appropriate level of professional competence.
- Be competent in key technology partners.
- Build and develop relationships with key technical influencers, decision-makers, and top executives.
- Develop and maintain close co-operative contact with the partner pre-sales community ensuring timely information exchange and problem resolution.
- Show quality initiative, be proactive & demonstrate accountability to Compugen's opportunities.
- Pursue certifications as required by their organization.
- Act in a professional manner at all business-related meetings, presentations and events and be able to present with impact.

Required General Technical Qualifications:

- Office 365 (Exchange, OneDrive, SharePoint)
- Identity Management (Cloud synced, Federated Identities, ADFS)
- Active-Directory: Group-Policy, Management, Design

Desired General Technical-Qualifications:

- Teams-Enterprise-Voice
- Microsoft Endpoint Manager (Intune) and Enterprise Mobility Suite
- Microsoft Security concepts (conditional access, data protection, governance
- Microsoft System-Center-Configuration-Manager-(OSD, -MDT)
- Windows imaging
- Microsoft infrastructure Services such as Public Key infrastructure
- Windows Server (Current-and-earlier-versions)
- Windows 7, Windows 8, Windows 10operating systems
- DNS, DHCP, TCP/IP, routing and network security
- PowerShell

**Why Compugen**
- Most importantly, we love to work hard, and we love to have fun. We're in it to win it.- Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish, and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs._

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