Workforce Attendance Manager

2 weeks ago

Dorval, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The Workforce Attendance Manager is responsible for managing daily absences for the Maintenance branch for front line employees covered by the IAMAW collective agreement.

**Responsibilities**:

Review employee attendance records, help identify pattern absenteeism and take opportunities to coach.
- Provide timely resolution to employee's inquiries, including concerns and/or issues and make sure to provide accurate information and find sensible solutions.
- Manages, monitors and co-ordinates various activities and processes to achieve excellence in the areas of attendance.
- Assist employees with understanding policy and procedures dealing with absenteeism.
- Reviews daily absenteeism reports.
- Work with Workforce Performance Managers to identify employees who may have pattern absenteeism.
- Maintains appropriate and thorough documentation of all files. Ensuring accurate reporting, coding and audits are being completed.
- Update injury claims for lost time reported incidents.
- Forward thinking approach in continuously improving processes and procedures.
- Foster strong relations with all partnering branches to support initiatives and directives for Maintenance branch.
- Commitment to continuously improve skillset in areas of employee wellness, emotional intelligence, mental health awareness, diversity, and inclusion.
- Commitment to learning, staying current and understanding HR Policy, Collective Agreements and legislations pertaining to absenteeism and accommodation.
- Maintain accurate reporting and data entry.
- Effectively substantiate employee files by ensuring medical information is received and processed according to policies and procedures. Ensure filing and documentation is maintained to provide employee files to Labour Relations. Attend arbitrations as a witness when required.
- Assist with employees return to work by identifying and offering modified work opportunities.

**Safety Responsibilities**:

- Ensure that risks related to safety and security are addressed, root cause identified, and corrective measures implemented. Supports ACM managers and frontline staff within their regions to ensure that safety, security and service standards are observed, monitored and practiced consistently by conducting on-going self-audits. Where self-audit or regulatory audit activities have revealed vulnerabilities, ensure identification of root cause, implementation of corrective measures to address them, as well as a means to verify effectiveness.
- Responsible for the safety of operations within their region. Oversees and supports the implementation and audit of Air Canada SOPs (Standard Operating Procedures), as well as the regular follow up meetings with stakeholders internally, and externally, by ACM managers.
- Ensures compliance with standards of IOSA, SMS and other applicable authorities.
- Responsible for supporting the Maintenance branch for safety, security, and customer service activities within responsible region.
- Anticipates and identifies safety, security, service, and operational problems, and resolves them with the branch safety team while maintaining the focus on safety.

**Qualifications**
- Possess at least a high school diploma
- Airline experience, with knowledge of Operations
- Ability to work in multiple software/suites including Microsoft office, at a minimum intermediate level.
- Knowledge of collective agreements and managing a unionized workforce (an asset)
- Effective communication skills and interpersonal skills
- Knowledge of Workers Compensation Boards, including CNESST policy and guidelines
- Resilient and adaptable leader
- Ability to work independently with minimum supervision in a fast-paced environment, while managing multiple tasks, prioritizing and making effective decisions.
- Strong leadership and managerial courage skills
- Available to work a flexible work schedule that includes days, evenings, statutory holidays, weekends and overnight shifts.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

  • Workforce Attendance Manager

    2 weeks ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting directly to the Senior Workforce Performance and Attendance Manager, the Workforce Attendance...

  • Workforce Attendance Manager

    2 weeks ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting directly to the Senior Workforce Performance and Attendance Manager, the Workforce Attendance...

  • Manager, Workforce and Performance Management

    2 weeks ago

    Dorval, Canada Air Transat Full time

    Company Description Air Transat is Canada's leading vacation carrier. It offers some sixty international destinations in over 25 countries in North America and Europe, as well as domestic and connecting flights within Canada. Each year, the airline carries some 5 million passengers. We work with respect, diversity and pride, and belong to one of the...

  • Bilingual Flight Attendant

    2 weeks ago

    Dorval, Canada Air Canada Rouge Full time

    Air Canada Rouge is looking for fun and dedicated people who have a passion for travel to join our Toronto base (relocation to Toronto). **Primary Flight Attendant responsibilities include**: - Preparing the aircraft for customer boarding and ensuring a keen awareness of the service and safety plan for the flight - Communicating with customers through...

  • Bilingual Flight Attendant

    2 weeks ago

    Dorval, Canada Air Canada Rouge Full time

    Air Canada Rouge is looking for fun and dedicated people who have a passion for travel to join our Montreal base. **Primary Flight Attendant responsibilities include**: - Preparing the aircraft for customer boarding and ensuring a keen awareness of the service and safety plan for the flight - Communicating with customers through one-on-one interactions and...

  • Director of Workforce Management

    1 day ago

    Dorval, Quebec, Canada MillerCoors Brewing Company Full time

    Job Description:Formulate and recommend program goals and objectives in all areas of employee relations.Maintain positive labor-management relationships to best deliver on desired business results.Partners with HR and Management on investigations and mediations. Works closely with Division and Corporate representatives on formal responses to external...

  • Manager, Attendance Performance and Labour Guidance

    1 week ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Responsibilities**: **Contact Centre Control Centre**: - Develop effective strategies for all...

  • Customer Care Resource Deployment Manager

    7 days ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** This role is responsible for managing, coordinating, and supporting the deployment and administration...

  • Lead Ramp Agent

    4 weeks ago

    Dorval, Canada Air Canada Full time

    Location:   Montreal, QC, Canada (Onsite)Branch:  Airports Canada & CX StrategyCategory: Unionized (IAMAW)Salary:   $30.25 per hour (with a 5-step progression to $33.63 per hour) with overtime opportunities as provided for in our collective agreement.Shift premiums : Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight -...

  • Manager, Health Counselling Programs

    7 days ago

    Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Air Canada understands and supports a healthy workplace that promotes and provides tools and programs...

  • Banquet Attendant

    1 week ago

    Dorval, Canada Marriott International, Inc Full time

    **Additional Information** On-Call **Job Number** 22190344 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Complete final breakdown of...

  • Banquet Attendant

    6 days ago

    Dorval, Canada Marriott Worldwide Full time

    **Additional Information** On Call **Job Number** 22190344 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Complete final breakdown...

  • Banquets Attendant

    1 week ago

    Dorval, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24186256 **Job Category**Food and Beverage & Culinary **Location**Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada, H4Y 0A4 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Complete final breakdown of function, by cleaning the room, and...

  • Lead Ramp Agent

    3 weeks ago

    Dorval, Canada Air Canada Full time

    **Description** **Location**: Montreal, QC, Canada (Onsite) **Salary**: $29.08 per hour (with a 5-step progression to $33.63 per hour) with overtime opportunities as provided for in our collective agreement. **Shift premiums**: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and...

  • Lead Ramp Agent

    4 weeks ago

    Dorval, QC, Canada Air Canada Full time €30

    Location: Montreal, QC, Canada (Onsite) Branch: Airports Canada & CX Strategy Category: Unionized (IAMAW) Salary: $30.25 per hour (with a 5-step progression to $33.63 per hour) with overtime opportunities as provided for in our collective agreement. Shift premiums : Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each...

  • Supervisor Paint Shop

    2 weeks ago

    Dorval, Canada Innotech-Execaire Aviation Group Full time

    It’s an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solutions with its full-service aircraft sales, management & charter group, aircraft maintenance, inspection, and...

  • Coffee Bar Attendant

    3 weeks ago

    Dorval, Canada Marriott International, Inc Full time

    **Job Number** 22169286 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Complete opening and closing duties including setting up necessary...

  • Coffee Bar Attendant

    1 week ago

    Dorval, Canada Marriott International, Inc Full time

    **Job Number** 22219852 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Complete opening and closing duties including setting up necessary...

  • Coffee Bar Attendant

    2 weeks ago

    Dorval, Canada Marriott Worldwide Full time

    **Job Number** 22157983 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Complete opening and closing duties including setting up...

  • Coffee Bar Attendant

    1 week ago

    Dorval, Canada Marriott International, Inc Full time

    **Job Number** 24048799 **Job Category** Food and Beverage & Culinary **Location** Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete opening and closing duties including setting up necessary...