Valet - Winnipeg Airport - Mon - Fri Ft

2 months ago

Winnipeg, Canada Indigo Park Canada Full time

Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution and an advanced vision of parking facilities. Active in 10 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more Indigo believes that its strength lies primarily with its employees and is committed to sharing its success and promoting team spirit with them.

Our client, the Winnipeg International Airport is looking for professional, customer service oriented individuals to join the Valet team. This position is responsible to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Providing a service that is above and beyond customer expectations is our goal. Full time and part time, various shifts available.

**Why Join Indigo?**
- Growth in a dynamic and supportive team
- Employee Referral Bonuses
- Sites easily accessible by public transit

**What Would You Be Doing?**
- Responsible for providing exceptional customer service
- Act as point of contact for all parking customers
- Ensure all customer account information is updated accurately and notes are entered for every transaction
- Troubleshoot inbound calls
- Create and cash out parking tickets
- Provide assistance to customers as requested: ie; carrying luggage
- Provide reports for management
- Parking, relocating and preparing vehicles for customer pick up

**What Are We Looking For?**
- 1 - 2 years of experience in hospitality or customer service role
- Computer literate with experience and proficiency in database software
- Strong customer service and people skills, with ability to resolve conflicts
- Ability to maintain confidentiality
- Ability to prioritize and multi-task in a fast-paced environment
- Ability to meet deadlines
- Excellent communication skills, both written and verbal
- Positive attitude and demeanor
- Ability to work under mínimal supervision
- Able to work under pressure during peak times
- A valid class 5F driver’s license and experience driving a manual transmission
- **Able to work FT Mon - Fri 7am - 3pm**
- The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process._

**Job Types**: Full-time, Permanent

**Salary**: $13.50 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Tips

**Experience**:

- driving manual transmission: 1 year (required)

Licence/Certification:

- Class 5 drivers license (required)

Work Location: One location

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