House Person
3 weeks ago
Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.
- If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.
- The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.
The DoubleTree by Hilton Pointe-Claire is a 311 room full service hotel, owned and operated by Eastons’ Group of Hotels. It’s landmark property has the ideal combination of a suburban hotel with the convenience of an airport near by. It features a restaurant, Marquis Bar & Grill, Lounge, Room Service and 14 meeting rooms. Minutes away to major corporations, shopping, restaurants, and sporting venues in Montreal's West Island. Travelling on business, pleasure or with your sports team everyone will be charmed by our upscale DoubleTree by Hilton Pointe-Claire.
**Benefits**:
- Health, Vision, and Dental Coverage
- Wellness Days
- Employee Social Events
- On-Site Parking
- Career Development
- Hotel Discounts at Hilton** **Properties
Job Overview
Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
**Responsibilities**:
- Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
- Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
- Maintain cleanliness and organization of floor closets and vending areas; remove trash throughout the hotel, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
- Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
- Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May collect newspaper and other items for recycling.
- May regularly assist with deep cleaning projects.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards
QUALIFICATIONS AND REQUIREMENTS
- Basic reading, writing, and math skills.
- Some housekeeping experience
- Friendly and hospitality focused
- Attention to detail
- Ability to work under pressure in a fast paced, stressful environment
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