Night Agent

2 months ago

Burnaby, Canada Hilton Vancouver Metrotown Full time

**What’s in it for me**:
At Hilton Vancouver Metrotown, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do We are currently seeking **Night Agent** who is passionate about creating a memorable guest experience.

Here is what we offer to all of our associates:

- Highly competitive wages
- Exceptional benefit plan and pension plan for eligible associates & their family
- Flexible scheduling to help you with work/life balance
- Opportunity to grow with us
- Nutritious meals and on-site parking while on duty
- Discounts to any of our Crescent managed properties in North America and Hilton hotels globally for you & your family members
- A workplace that you can be proud of, where you are valued, trusted and supported by the team

**Here is what you will be doing each day**:
As Night Agent, you will:

- Prepare daily Restaurant Revenue Report data.
- Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate daily reports. Balance all revenue and settlement accounts, maintain files and reset the system for the next day’s operations.
- Greet guests upon arrival, check them in, and provide them with any information they need to enjoy their stay. Schedule guest wake-up calls and reservations for the following day.
- Provide concierge services for guests.
- Other duties as assigned

**Does this sound like you?**
- Must have the ability to communicate in English
- Must have excellent communication and guest service skills
- Team player and a self-starter, able to work independently
- Must be able to maintain confidentiality of information
- Must be available to work a flexible schedule which may include nights, weekends and holidays
- Must be legally authorized to work in Canada.

At Hilton Metrotown Vancouver we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Pay: From $18.60 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking

Schedule:

- Night shift

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Hospitality / Hotel: 1 year (preferred)

Work Location: In person

  • Night Agent

    5 months ago

    Burnaby, Canada Hilton Vancouver Metrotown Full time

    **What’s in it for me**: At Hilton Vancouver Metrotown, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are currently seeking **Night Agent** who is passionate about creating a memorable...

  • Reservations Sales Agent

    5 months ago

    Burnaby, Canada MY TRIP BOOKERS TRAVEL AND TOUR LTD. Full time

    Reservation Agent **Responsibilities**: - Answer incoming calls and assist guests with reservations and inquiries - Provide excellent customer service by addressing guest concerns and resolving issues - Utilize phone systems and computer software to process reservations and update guest information - Maintain accurate records of reservations,...

  • Talent Agency

    5 months ago

    Burnaby, Canada ShowBiz Management Full time

    TALENT AGENCY - CALL TIME INFORMATION DISTRIBUTION ASSISTANT This is a unique position with a split evening and morning shift. Monday to Thursday evenings 6:00pm to 12:00am ( Midnight ) Tuesday to Friday mornings On-Call ( approx 7:00am to 9:00am ) Duties will include: - Tracking and organizing all the information that needs to be sent out and that...

  • Guest Service Agent

    5 months ago

    Burnaby, Canada Hilton Vancouver Metrotown Full time

    Hilton Vancouver Metrotown Hotel is just steps from Metropolis at Metrotown shopping centre and Skytrain. The hotel features contemporary rooms, executive lounge, full-service restaurant as well as the largest banquet space in Burnaby. As part of the Hilton Hotels & Resorts global brand of full-service hotels we believe hospitality isn’t just a job;...

  • Central Station Alarm Agent

    5 months ago

    Burnaby, Canada Alarm Dispatch Operator Full time

    **Alarm Station Operator** Employment Type **:Full Time/Part Time** **Job Summary** Starting wage $ 18.00 - Respond to Events and dispatch emergency services (fire, police, ambulance, guard service). Ability to work effectively in a team environment Ability to work, fast paced environment Ability to multi-task and prioritize **Qualifications** -...

  • Guest Service Agent

    5 months ago

    Burnaby, Canada Element Vancouver Metrotown Hotel Full time

    Ensure all guests are welcomed and served in a courteous and professional manner executing all Element Hotel’s brand standards during the process. Ensure required Front Office supplies are readily available for the guest. Act as the line of contact for all guest complaints or issues. Ensure all Front Office quality standards are complied with and that...

  • Room Attendant

    5 months ago

    Burnaby, Canada Hilton Vancouver Metrotown Full time

    **What’s in it for me**: At Hilton Vancouver Metrotown, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are currently seeking **Room Attendant** who is passionate about creating a memorable...

  • Planning & Design Technologist 1

    4 months ago

    Burnaby, Canada fortisBC Full time

    Affiliation: MoveUPEmployment Status: Full-Time RegularSalary: $2,759.00 BiweeklyWorkplace Flexibility: NoPosting End Date: August 16, 2024 As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.2 million customers.  We're actively...

  • Planning & Design Technologist 1

    5 months ago

    Burnaby, Canada FortisBC Full time

    Affiliation: MoveUPEmployment Status: Full-Time RegularSalary: $2,759.00 BiweeklyWorkplace Flexibility: NoPosting End Date: Open until filled. As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.2 million customers.  We're actively...