Accreditation Specialist

4 days ago

Ottawa, Canada Facilitated Improvement for Corporate Success Full time

**Accreditation Specialist**

FICS is seeking an experienced accreditation specialist to support the organization’s accreditation clients and services. This role is focussed on quality improvement in accreditation processes, and coordination and leadership of accreditation programs.

FICS provides consulting services such as facilitation, leadership development, and accreditation program development and management, and we are growing FICS’ current accreditation clients are in the fields of education and healthcare and include organizations such as the Canadian Massage Therapy Council for Accreditation, the Board of Canadian Registered Safety Professionals, and Humane Canada. Our services include standards development and revision, accreditation program evaluation, and accreditation program design and management.

The successful applicant will be collaborative, detail-oriented, and organized. They should have a strong commitment to continuous quality improvement through accreditation, and the ability to communicate accreditation concepts with clarity. This role will require excellent team leadership and project/process management skills, and the ability to build relationships with clients and partners. Regular travel within Canada as part of accreditation site review teams and education sessions will be required.

This opportunity offers a full-time salary range of between $62,000.00-$72,000.00 per year.

We value the diversity of the people we hire and serve. Diversity to us means fostering a workplace in which individual differences are recognized, appreciated, and respected in ways that fully develop and use each person’s unique strengths.

**Responsibilities**
- Promoting and Coordinating Accreditation Programs_
- Track accreditation timelines and deliverables, contact information, and work with education programs and survey teams to meet accreditation review requirements.
- Act as a supportive resource to education programs throughout their accreditation journey, championing accreditation as a quality improvement tool.
- Coordinate accreditation reviews, from planning through to site visit and report writing; including recruiting and leading review teams, coordinating logistics, and tactfully balancing competing priorities to achieve the goals of the review.
- Develop resources (written resources, webinar or in-person training presentations, online learning modules) to support education programs and surveyors.
- Maintain education program accreditation reporting processes.
- Accreditation Process_
- Regularly assess processes and policies for opportunities to improve and streamline the accreditation experience for all involved.
- Implement continuous quality improvement processes to increase accreditation’s impact, and improve accreditation review experiences.
- Provide input on accreditation standards and policies.
- Develop and provide communications which promote the value of accreditation and increase education program uptake of voluntary accreditation programs.
- Support standards development or revision projects by facilitating engagement with impacted parties and organizations, analyzing and reporting on evaluative data, and researching and writing standards content.

**Requirements**:

- Minimum 4-years previous experience in accreditation processes or programs within an accreditation organization and/or educational setting
- University degree in a related field such as education, health care, or healthcare services administration
- Strong knowledge of quality improvement principles
- Project management qualifications or experience
- Demonstrated analytical and critical thinking skills, and sound judgement
- Strengths in professional interpersonal communication and building working relationships
- Excellence in written communications
- Ability to manage competing priorities and tight deadlines
- Ability to work in French and English would be an asset
- Learning design and/or adult education qualifications or experience would be an asset
- Internet and technology savvy and highly proficient in Microsoft Office Suite (particularly Microsoft Teams, Word and Excel)

Facilitated Improvement for Corporate Success, Inc. (FICS) recognizes the value of time away from work and provides unlimited vacation days to our employees. Full-time employees can also opt into a shared-cost health benefits plan.

This role is open to teleworking or in-person in our Ottawa office. The ability to visit the office on a regular basis for the purposes of collaborative work would be very beneficial, however the FICS team includes both in-person and remotely located team members.

For consideration, please submit your resume and cover letter. Interviews will be conducted on an ongoing basis, and this posting will close once the position is filled.

As part of FICS commitment to reduce the risk of COVID-19, and due to the requirements for some accreditation site visits, employees are required to be fully vaccinated a

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