Underwriting Admin Specialist, Co-op

2 months ago


Waterloo, Canada Sun Life Full time

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

We are looking for an eager and energetic person to support the Group Medical Underwriting Team. In this role you will be responsible for various administration/support tasks that will contribute to the underwriting process of group benefits. This will include phone call inquiries, producing letters, placing orders, running reports as well as other administrative tasks.

Main Accountabilities:
Produce letters to members, policyholders and internal business partners

Answer calls from customers on our phone queue on a rotational basis

Manage returned mail

Responds and/or redirects customer inquiries.

Supports underwriting practices with data entry tasks.

Order/Distribute weekly/monthly reports

Run and manage monthly follow/pending reports

Completes general administration tasks

Competencies:
Bilingualism

Good communication skills

Ability to analysis and problem-solving skills

Time management skills

Excellent data entry skills

Excellent customer service skills

Attention to detail

Flexibility

Ability to multi-task

Assets:
Knowledge of Sun Life Financial's products & processes

Basic level of knowledge of medical underwriting principles and terminology

Basic level of knowledge of insurance principles and terminology

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Job Category**:
Temporary Employee

**Posting End Date**:
07/11/2023



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