Csr (Customer Service Representative)

2 weeks ago


Hamilton, Canada Whitebird Full time

**Whitebird**, a leading distributor and manufacturer of corrugated solutions, packaging, sanitation, safety, and shipping supplies headquartered in Hamilton, Ontario is looking for a Customer Service Representative (CSR) to join our team.

**Here is why you should join our team**:

- Growth opportunities within the company.
- Work/life balance.
- Competitive health, vision and wellness benefits.
- Tuition reimbursement program for employees.

**Here is what is required to join us**:

- University or College degree in Business Administration or Sales/Marketing or acceptable combination of education and experience
- Exceptional communication and listening skills
- Strong ability to multitask
- Strong time management and prioritization skills
- Strong problem identification and resolution skills
- Able to build and maintain lasting relationships with customers
- Self-motivated, with a high level of enthusiasm
- High level of integrity and work ethic
- Knowledge and experience with spreadsheets is an asset

**Here are your responsibilities**:

- Accurate data entry from various forms and sources into Whitebird’s ERP’s and/or into spreadsheets.
- Answer multiple phone lines when there is a high volume of incoming calls in a courteous and professional manner
- Handle all in person sales and process orders accurately.
- Contact customers for outstanding pick-up orders, charge accounts along with updating payment in the system.
- Work closely with warehouse staff to ensure customer order is pulled in a timely manner.
- Keep all customer data up-to-date and required.
- Process courier orders, back orders, and manage customers’ back order reports.
- Process new accounts, returns and payments.
- Perform closing duties for office.
- Support sales staff with quotes, samples, and sourcing.
- Perform other duties as assigned.

The working conditions for this position require extended periods of sitting. Overtime may be required based on business needs.

This job is performed at our office at 690 Rennie Street and is not available as a remote position.

Wage: $18-$21 per hour

**Whitebird is dedicated to employment Equality**

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-05-20



  • Hamilton, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person, at kiosks and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to...


  • Hamilton, Canada Domino's Pizza | Empire Pizza Full time

    Hot job openings, fresh out of the oven! We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities: CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of...


  • Hamilton, Canada Beswick Tree Service Full time

    Here at Beswick Tree Service, we like to say that we are more than just a tree care company - we are a customer service business that provides our customers with **comfort**, **peace of mind** and a **stress-free experience**. We are not some fly by night tree care company - Beswick has been in business for over 70 years. We owe a lot of our success to our...


  • Hamilton, Canada Beswick Tree Service Full time

    Here at Beswick Tree Service, we like to say that we are more than just a tree care company - we are a customer service business that provides our customers with **comfort**, **peace of mind** and a **stress-free experience**. We are not some fly by night tree care company - Beswick has been in business for over 70 years. We owe a lot of our success to our...


  • Hamilton, Canada Pizza Hut Full time

    Full Time / Part Time Position (Serious applicants only) As a CSR, You will be responsible for making pizzas, Taking orders, Store cleanliness, Maintaining our strong service/ Performance standards and ensuring every customer leaves the store with a positive experience. You must be able to work flexible hours, this includes evenings and weekends....


  • Hamilton, Canada Nacora Insurance Brokers Ltd. Full time

    CSR serving a small personal lines book including VIP and high value homeowners customers. You will be assisting with new business & renewal paperwork including processing, working on company portals & data entry, customer service, policy changes, reporting claims & follow up, working with producers, assisting customers with their needs and providing...


  • Hamilton, Ontario, Canada Domino's Pizza | Empire Pizza Full time

    Hot job openings, fresh out of the ovenWe are happy that you are interested in joining the Domino's team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:CSRs are primarily responsible for providing exceptional customer service, making great Domino's Pizza products and maintaining cleanliness of the...


  • Hamilton, Canada Domino's Pizza | Empire Pizza Full time

    Hot job openings, fresh out of the oven! We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities: CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of...


  • Hamilton, Canada Domino's Pizza | Empire Pizza Full time

    Hot job openings, fresh out of the oven! We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities: CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining cleanliness of...


  • Hamilton, Canada Lawrie Insurance Group Inc. Full time

    **_Customer Service Representative, Group Benefits_** Lawrie Insurance Group (LIG) is a **Great Place to Work**®** and we want to share our bright future with you. LIG is a Canadian based, privately-owned leader in commercial and personal insurance, employee benefits, group retirement solutions and life and living benefits. As one of the largest and most...


  • Hamilton, Canada Travale Tire & Service Inc. Full time

    Travale Tire & Service Inc.’s is growing and we are looking for an individual to add to our customer service department. **Salary**: $18.00-$20.00 per hour **Benefits**: - Casual dress - Dental care - Extended health care - RRSP match - Vision care Schedule: - 8 hour shift Ability to commute/relocate: - Hamilton, ON: reliably commute or plan to...


  • Hamilton, Canada YORK1 Full time

    Job description **Position Overview**: The Customer Service Representative (CSR) is responsible for delivering excellent customer service and supporting clients in managing waste disposal and recycling services. This role involves accurately inputting orders, handling customer inquiries, resolving issues, coordinating service requests, and ensuring customer...


  • Hamilton, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person, at kiosks and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and...


  • Hamilton, Canada David's Bridal Full time

    BEST. JOB. EVER! - Minimal weekday hours required (join for weekends only!) - Generous Team Member discount - $400 bonus for every referral hired with NO LIMIT* - Competitive hourly pay rates & team bonus - Get Paid Early! - Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams...


  • Hamilton, Ontario, Canada YORK1 Full time

    Job descriptionPosition Overview:The Customer Service Representative (CSR) is responsible for delivering excellent customer service and supporting clients in managing waste disposal and recycling services. This role involves accurately inputting orders, handling customer inquiries, resolving issues, coordinating service requests, and ensuring customer...


  • Hamilton, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person, at kiosks and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and...


  • Hamilton, Canada AnswerPlus Inc Full time

    At AnswerPlus, we are proud to say we’ve been in the answering service business for 60 years! With 4 locations across Canada and over 1500 clients, AnswerPlus has built an incredibly strong brand and reputation in the industry. Our niche is urgent call response 24/7/365. We seek to answer 80% of calls within 20 seconds or less. - As a **Bilingual Customer...


  • Hamilton, Canada AnswerPlus Inc Full time

    At AnswerPlus, we are proud to say we’ve been in the answering service business for 60 years! With 4 locations across Canada and over 1500 clients, AnswerPlus has built an incredibly strong brand and reputation in the industry. Our niche is urgent call response 24/7/365. We seek to answer 80% of calls within 20 seconds or less. As a **Bilingual Customer...


  • Hamilton, Canada AnswerPlus Inc Full time

    At AnswerPlus, we are proud to say we’ve been in the answering service business for 60 years! With 4 locations across Canada and over 1500 clients, AnswerPlus has built an incredibly strong brand and reputation in the industry. Our niche is urgent call response 24/7/365. We seek to answer 80% of calls within 20 seconds or less. - As a **Bilingual Customer...


  • Hamilton, Canada AnswerPlus Inc Full time

    At AnswerPlus, we are proud to say we’ve been in the answering service business for 60 years! With 4 locations across Canada and over 1500 clients, AnswerPlus has built an incredibly strong brand and reputation in the industry. Our niche is urgent call response 24/7/365. We seek to answer 80% of calls within 20 seconds or less. As a **Bilingual Customer...