Used Car Sales Manager

2 weeks ago

Etobicoke, Canada Woodbine Toyota Full time

Woodbine Toyota, a successful franchised dealership is looking for an experienced Used Car Manager to join our team in Etobicoke.

Our Managers are an integral part of our day-to-day business. The Used Car Manager is responsible for the ethical operation of the department.

Why Join Woodbine Toyota:

- A wide loyal customer base with Canadas' largest retail automotive manufacturer.
- A very competitive compensation plan with health and dental insurance.
- Employee pricing on vehicles, services, and accessories.
- Hosted social events throughout the year, such as lunches & BBQs.
- A leadership team that trains and mentors its staff to ensure success for new team members.
- A fun place to work

Duties
- Recruit, hire, train, and effectively manage the used vehicle sales team.
- Coach sales staff on best practices for closing sales and ensure excellent customer satisfaction.
- Maintain Toyota University standards for self and team.
- Assist the sales team in closing sales where required.
- Maintain a strong focus on the satisfaction of all customers.
- Resolve customer complaints (regardless of department).
- Forecast sales for the year with monthly and quarterly breakdowns.
- Manage CRM to retain customers and seek out new prospective sales.
- Manage pre-owned inventory valuation, sales and purchasing.
- Manage the Department budget including both sales and expenses with particular focus on reconditioning.
- Compile regular reports for dealership management.
- Work with the New Car Manager to ensure a healthy symbiotic relationship between the two sales departments.
- Manage advertising and Marketing of the department.
- Understand and comply with federal and provincial regulations that affect car sales and ensure they are followed by all sales staff.
- Other duties as assigned by the General Manager or Vice President.

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount

What We Look For:

- 3-5 years experience as a Used Car Manager.
- Excellent time and people management skills.
- Strong organizational skills and attention to detail.
- Valid Driver’s License (Class G) with a clean driving record.
- Able to work well with a team.
- A desire to achieve the very best in customer service and teamwork.

Pay:
$95,000+ OTE

Language Requirement:

- English
- French not required

Licence/Certifications Required:

- OMVIC
- Driving Licence (in good standing)

Ability to Commute:

- Etobicoke, ON (required)

Work Location:

- In person

We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.

Woodbine Toyota is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment and selection process. Please notify us if you require accommodation.

No AI tools are used in our hiring process - we are a 100% human powered hiring team.

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