Food and Beverage Server

3 months ago

Toronto, Canada Aanch - Modernistic Indian Cuisine Full time

At BY Aanch our kitchen is a playground for creative pitches. With freshly selected local produce and constantly inventing creative platters, we offer the best modernistic experience for your guests.
- **Duties and Responsibilities**:_
- Effectively manage guest flow to maximize seating capacity
- Perform delegated tasks from Executive Chef, Sous Chef or Manager.
- Receive, prepare and serve liquor, mixed drinks, wine, beer, and non-alcoholic drinks, as ordered from patrons and/or waitstaff.
- Ensure that snacks, fruit and other garnishes are prepared and stocked ahead of the opening of the bar.
- Maintain the bar, keeping it clean and organized at all times,
- Display glasses and liquor in an attractive manner.
- Ensure that customers are of legal drinking age by checking photo IDs.
- Collect payment from customers for drinks prepared and served.
- Use proper judgement and, when necessary, refuse service to patrons who are intoxicated or disruptive.
- Submit orders or create requisition forms for liquor, beer and other bar-related supplies.
- Other duties as assigned or required.
- Escort guests to their table, engage them in conversation and seat them accordingly
- Accurately take reservations and modify guest status in reservation booklet, familiar with frequent guests and knows their names and preferences
- Ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris
- Completing opening and closing duties, ie. daily cleaning FO, stocking outlets, lounge and patio set up and maintenance, dining room preparation, moving and arranging tables and chairs, reservation bookings, confirmations and cancellations, coordinating FOH and BOH with regards to services, guests, allergies, VIPs, etc.
- Know all table numbers and maintain awareness of which servers are in each section
- Complete working knowledge of the menus, menu ingredients and what is unavailable for that day
- Greet guests warmly with a genuine smile and eye contact;
- Escort guests to assigned area (i.e. restaurant, lounge, dining area)
- Inform Guest of special menus as applicable, and who will be serving them to ensure a smooth hand-off to the service staff
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special Guest needs and requests
- Pay attention to guests needs throughout dining experience to ensure they receive high quality service (e.g. notice a drink refill is needed while seating another guest, and ensuring the drink is refilled prior to getting back to the door).
- Help dining room staff by setting and clearing tables; replenishing water; serving beverages
- Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for to-go orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
- **Requirements**:_
- Hospitality degree/diploma and/or the equivalent in education and experience is an asset
- Minimum one (1) year of working experience of upscale Indian restaurant
- A strong problem solver with an insatiable desire to positively impact restaurant reviews
- Exceptional relationship building and communication skills
- Able to work in a fast-paced, changing environment.

**Job Types**: Full-time

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $15.50-$16.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- Store discount

Day range:

- Every Weekend
- Holidays
- Monday to Friday
- Weekend availability

Food industry setting:

- Bar
- Fine dining restaurant
- Restaurant

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift

Ability to commute/relocate:

- Toronto, ON M6G 1B5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Shift availability:

- Night Shift (required)
- Day Shift (preferred)
- Overnight Shift (required)

Work Location: In person

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