Technician Manager

2 weeks ago

Hamilton, Canada Crown Lift Trucks Full time

We are currently hiring a Field Service Manager to join our growing team

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

**The Role**
Reporting to the Service Manager, this position is responsible for managing all service functions including maintaining customer relationships and new business opportunities within the filed. This position assists in skill development and improving overall contributions of our Technicians within the field. Field Service Managers are results-orientated self-starters and team players, with strong communication and customer service skills.
- Actively pursue new business and following up on leads for new service business.
- Prepare customer service repair quotes and obtain customer approval. Provide customers with maintenance cost reports as needed
- Handle customer and service complaints and issues related to service work. Maintain good customer relations
- Direct and manage technicians assigned to the field. Review technicians’ paperwork and timecards
- Train and oversee the Technicians in proper safety practices for servicing and operating equipment including a company vehicle. Oversee inspection, diagnosis, troubleshooting, and repair of lift trucks and other equipment
- Communicate with branch management and other branch personnel on field service work status
- Participate in recruiting and interviewing activities
- Perform employee performance reviews
- Work with people services department and management on disciplinary actions
- Administer Crown’s goals and policies through regularly scheduled service/safety meetings
- Maintain paper flow, records, and reports as needed for efficient operation of the department. Coordinate and follow through on factory service requests, tests and field modifications
- Assist accounts receivable staff with past due service accounts
- Oversee the maintenance of the service vehicles, tools and equipment
- Complete all training as required
- Perform other duties as assigned

**Perks and Benefits**
- Vehicle allowance
- Tuition reimbursement for any program or course of your choice
- Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
- Pension plan
- Company provided cellphone
- Opportunities for advancement and ongoing professional development
- State-of-the-art training facilities

**Education and Qualifications**
- High school diploma
- Valid driver’s license
- Basic computer skills
- Technical and repair knowledge is necessary
- Industry related training and/or one to two years of prior experience is preferred
- Good organizational, customer service, communication, and interpersonal skills required

We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks Canada will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.

**Job Types**: Full-time, Permanent

**Salary**: $80,000.00-$90,000.00 per year

**Benefits**:

- Automobile allowance
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Management: 1 year (preferred)

Work Location: One location

  • Apprentice Technician

    4 weeks ago

    Hamilton, Canada Red Hill Toyota Full time

    **Red Hill Toyota is seeking a Full-Time Apprentice Technician** Red Hill Toyota is a family-owned and operated dealership. We are a large volume Toyota retailer in the Greater Hamilton Area and are currently looking for a Lube and Tire Technician/ Apprentice Technician 1st or 2nd year. **We** **offer the following**: - Benefits package which includes...

  • Petroleum Technician Apprentice

    4 weeks ago

    Hamilton, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Pharmacy Technician

    4 days ago

    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    Posting #: **23191** - Openings Remaining: **1** - Full/Part Time: **Full Time** - Reg/Temp/Casual: **Regular** - Union: **OPSEU** - Hours of Work: **Rotating Shifts & Extended Hours** - Time of Day: **Days, Afternoons, Nights, Weekends, Holidays** - Shift Length: **12hr** - Open Date: **29/11/22** - Closing Date: **06/12/22** ***: To support patient safety...

  • Chemical Technician

    3 weeks ago

    Hamilton, Canada GFL Environmental Full time

    GFL is looking for a Full-Time Chemical Technician to help support our operations in Hamilton, ON. As a Chemical Technician, your primary role is to sort and repack chemical hazardous waste within the facility. This position report to the Operations Manager and is represented by the Teamsters Local Union No. 879. This is a night shift position, working hours...

  • Ndt Technician

    4 weeks ago

    Hamilton, Canada KF Aerospace Full time

    **We’re all about **the craft.** KF Aerospace is proud to deliver innovative aircraft solutions for corporate, commercial and military customers worldwide. Launched 50 years ago out of Canada’s Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, air cargo operations, military pilot...

  • Iv Compounding Pharmacy Technician

    4 weeks ago

    Hamilton, Canada Calea Ltd. Full time

    **Advancing Patient Care.** Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals,...

  • Body Technician Apprentice

    1 week ago

    Hamilton, Canada CARSTAR Canada Partnership, LP. Full time

    Reports ToStore ManagerDepartmentBodyJob SummaryThe Body Technician Apprentice increases the efficiency of the store by ensuring they follow a systematic approach to all repairs. By properly dismantling the vehicle fully including the blend panel trim parts will ensure the complete listing of parts and labour of the collision damage can be identified early...

  • Restoration Production Technician

    4 weeks ago

    Hamilton, Canada SERVPRO of Hamilton Full time

    **Summary**: The production technician performs production processes to fulfill the service needs of individual restoration projects and maintains the professional appearance of SERVPRO equipment as well as an assigned service vehicle. By providing quality, consistent, efficient work, the production technician represents the best in the cleanup and...

  • Maintenance Technician

    4 weeks ago

    Hamilton, Canada infarm Full time

    **Maintenance Technician, Hamilton**: As a Maintenance Technician, you will be responsible for the maintenance of Infarm's newest farming systems at our plant hub and act as a general "handyman" for hub-related technical problems on our farms or automated process machinery as well as our facility. You'll follow clearly defined processes and quality standards...

  • Apprentice Technician

    4 weeks ago

    Hamilton, Canada Upper James Toyota Full time

    **Upper James Toyota is hiring!** As an Oil and Lube Technician you will inspect vehicles and conduct minor repairs and preventative maintenance services to customer vehicles in a timely manner. You will be responsible for complete oil and oil filter changes, tire rotations/repairs, the inspection of all vehicle fluid levels, air and cabin air filtration...

  • Makerspace Lab Technician

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Makerspace Lab Technician - Initiatives & Opportunities (July 2023 - April 2025)** Status**:Initiatives & Opportunities (July 2023 - April 2025) **Hours**:Monday to Friday; 35 hours/week **Home Campus**: Fennell **Pay Band**:H **Rate of Pay**:$33.38 **Posting Date**:July 12th, 2023 **Closing Date**:July 18th, 2023 at 7:00pm EST We support and...

  • Volkswagen Licensed Service Technician

    4 weeks ago

    Hamilton, Canada HAMILTON VOLKSWAGEN Full time

    At _**Hamilton Volkswagen**_ an Licensed Service Technician is responsible for correctly executing service and repair procedures on Volkswagen vehicles. Such service and repairs will be defined by the Volkswagen repair manual, diagnostic testers, test plans and the Laws governing the repair and service of vehicles in Ontario. The technician is required to...

  • Research Lab Technician

    7 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** 37.5 hours per week. 7.5 hours per day, Monday to Friday, 8am to 4:30pm **Education Level** Bachelor's Degree in a relevant field of study **Career Level** 2 years experience **JD #** JD00620 **Pay Grade**: 7 **Title**: Research Laboratory Technician (III) **Unit/Project Description**: - For Department use only._ Reporting to the Canada...

  • Air Compressor Service Technician

    5 days ago

    Hamilton, Canada BARTON AIR COMPRESSORS Full time

    _**Service Technician - Air Compressors**_ - **Position Summary**:_ The Service Technician is responsible for repair and installation of the compressed air equipment including air compressors, dryers, piping etc... - Respond to service calls - Inspect, evaluate and repair equipment at customer's location - Communicate with customers to discuss job...

  • Heavy Equipment Technician

    1 week ago

    Hamilton, Canada Manulift Full time

    Position: Heavy Equipment Technician Based at our Stoney Creek branch and reporting to the Shop Foreman, the Heavy Equipment Technician is primarily responsible for the diagnosing and repair of our machines. Manulift provides an exciting challenge by working on tasks from oil changes to complex electrical or hydraulic systems. As a Heavy Equipment Technician...

  • Apprentice Automotive Technician

    3 weeks ago

    Hamilton, Canada Midas Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience. You are currently registered as an apprentice in the province of Ontario.We are looking for automotive technicians that are able to work independently...

  • Heavy Equipment Technician

    3 weeks ago

    Hamilton, Canada Manulift Full time

    Position: Heavy Equipment Technician Based at our Stoney Creek branch and reporting to the Shop Foreman, the Heavy Equipment Technician is primarily responsible for the diagnosing and repair of our machines. Manulift provides an exciting challenge by working on tasks from oil changes to complex electrical or hydraulic systems. As a Heavy Equipment Technician...

  • Heavy Equipment Technician

    3 weeks ago

    Hamilton, Canada Manulift Full time

    Position: Heavy Equipment Technician Based at our Stoney Creek branch and reporting to the Shop Foreman, the Heavy Equipment Technician is primarily responsible for the diagnosing and repair of our machines. Manulift provides an exciting challenge by working on tasks from oil changes to complex electrical or hydraulic systems. As a Heavy Equipment Technician...

  • Heavy Equipment Technician

    3 weeks ago

    Hamilton, Canada Manulift Full time

    Position: Heavy Equipment Technician Based at our Stoney Creek branch and reporting to the Shop Foreman, the Heavy Equipment Technician is primarily responsible for the diagnosing and repair of our machines. Manulift provides an exciting challenge by working on tasks from oil changes to complex electrical or hydraulic systems. As a Heavy Equipment Technician...

  • Maintenance Technician

    7 days ago

    Hamilton, Canada Sierra Supply Chain Services Full time

    **Come Join the Sierra Difference!** We are currently seeking to hire **Maintenance Technicians** at our brand new meat processing facility in **Hamilton, ON**! **Who We Are**: Sierra Supply Chain Services (a division of Eastern Meat Solutions) provides protein (poultry, beef, pork) solutions to the food processing and distribution sector. We simplify...