Reman Production Supervisor

5 months ago

Concord, Canada TCAT Div of Toromont Industries Ltd Full time

Toromont Reman is looking for a Reman Production Supervisor to join our team The Reman Production Supervisor is the main liaison for corporate initiatives, providing leadership and direction to a team of technicians ensuring work is conducted safely and to the highest standards of quality, efficiency and cost effectiveness.

**Weekend Shift - Friday to Sunday**

**As a Reman Production Supervisor, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day, YOU will**:

- Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont's Health and Safety Policies, Programs and initiatives
- Provide excellent customer service as the key contact for shop production requirements and schedule work to maximize productivity of shop operations
- Investigate and report accidents or near misses
- Coach and mentor technicians to meet and exceed customer and business expectations
- Provide direction on repairs with regards to financial implications of work orders including customer pay, warranties, policies and redo’s
- Manage work-in-progress (WIP)
- Responsible for maintaining contamination control standards
- Encourage continuous improvement within the production shop with the Process and Quality team
- Manage fixed assets in the shop and help to prepare plans for capital expenditures
- Manage and execute training requirements, performance evaluations and coaching sessions for direct reports
- Collaborate and work closely with Exchange Sales Teams
- Work with a sense of urgency and foster a team environment to encourage growth

**Must-haves for this role**:

- Post Secondary Education with a technical focus and up to 3 years experience in a supervisory position within a shop environment
- Safety conscious with a solid technical aptitude for heavy equipment, Caterpillar, competitive product lines and current marketplace industry knowledge
- Exceptional communication, relationship development and interpersonal skills
- Customer centric with effective team building, coaching and leadership
- Proven business and financial acumen with effective decision making skills
- Ability to drive sales with strong negotiation, analytical and organizational skills
- Ability to effectively adapt and prioritize in a fast-paced environment with constant deadlines and changing priorities
- Self-directed, independent and a team player with high initiative and integrity
- Computer and systems literate with proficiencies with DBS, Excel and Word
- Knowledge of Cat SIS, or experience with Toromont operations would be an asset

**About Toromont Reman**
- Toromont Reman helps you maximize your investment in equipment. Industry leader in parts availability and warranty coverage. Whether you are looking for a custom rebuild or remanufacturing, we provide reliable, certified ISO-9001 service to all Cat and other manufacturers' equipment. Thanks to our group of more than 75 skilled and dedicated specialists, we offer the industry's best warranty._

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