Scheduling Coordinator

4 weeks ago

Kitchener, Canada ParaMed Home Health Care Full time

As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

**Why you’ll love working here**:

- Celebration and Recognition programs
- Full-time opportunities
- Comprehensive health and dental benefit plans
- Education allowance for employees and family
- Employee Assistance Program
- Employee perks and exclusive offers

**What you’ll do**:

- Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
- Build a care schedule for patients
- Enter and update employee and patient data within computerized system
- Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
- Document and appropriately report all staff and patient interactions

**What you bring**:

- One year administrative or office experience is an asset
- Scheduling experience is an asset
- Strong computer skills
- Superior Customer service skills
- Ability to effectively communicate both orally and written
- Compassion and empathy when interacting with patients and their families

ParaMed Home Health Care is Canada’s leading provider of home care service. We have been providing homecare and wellness solutions since 1974 and operate across Ontario, Alberta, Manitoba and Nova Scotia. With 10,000 employees and over 75,000 patients, we are proud of the impact we bring to our communities through the delivery of high-quality patient centered care.

ParaMed is a division of Extendicare, the leading seniors care organization that also owns and operates long term care homes, and retirement homes.
- ParaMed recognizes the importance of immunization to protect our patients and team members from Covid-19. A condition of employment with ParaMed is that all new hires receive all required doses of a Covid-19 vaccine approved by Health Canada. _
- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process._

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