Mon- Fri Baker
3 weeks ago
The Production Team Member is responsible for the preparation and monitoring of products to support the Guest Experience through the delivery of quality products and service.
Hospitality & Guest Service
❖ Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available to guests
❖ Delivers consistent and outstanding guest service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
❖ Enhances the guest experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
❖ Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs
❖ Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
❖ Listens carefully to guests and apologizes for the experience in the case of a complaint
Restaurant Operations
❖ Monitors fridge and freezer product inventory and submits order quantities
❖ Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet
❖ Receives and responds to showcase and product needs from the Restaurant Front
❖ Regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log
Policies & Procedures
❖ Follows all restaurant policies, procedures and standards
❖ Supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
❖ Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner
Health & Safety
❖ Works in compliance with occupational health and safety legislation
❖ follows safe work practices and procedures
❖ Uses or wears personal protective equipment or clothing as required
❖ Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
**Job Types**: Full-time, Part-time, Permanent
**Job Types**: Full-time, Permanent
**Salary**: $16.20 per hour
**Benefits**:
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Overtime pay
- Tips
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