Service Supervisor

5 days ago

Kenora, Canada The Dufresne Group Full time

Service Supervisor Career Opportunity

Dufresne Furniture and Appliances is currently seeking a Service Supervisor for our Kenora store located at 1077 Railway Street.

As a Service Supervisor you will be responsible for establishing and maintaining the Company as an industry leader in customer satisfaction. You will be responsible for allocation of service expenses and documentation for service customers and vendors while working ethically and modeling the company’s core values.

Dufresne Furniture and Appliances is committed to investing in our team members; we offer:
$45,000 to $55,000 per year depending on experience;
Comprehensive benefits plan and excellent employee discounts;
Employer Sponsored Retirement Savings Plan;
Career growth and continuous development;
Respectful and family-oriented working environment with strong company values.

**As the Service Supervisor, you will**:
Provide excellent customer service to internal and external customers

Communicate with customers by following company’s resolution process:
Process Extended Warranty claims and recoveries

Provide part Coordination (ordering, receiving and invoice reconciliation)

Manage and track vendor returns, recoveries and charge backs

Understand and follow all safe work practices and rules

Ensure that the levels of support match or exceed field and customer requirements

Consistently offer feedback and recommendations regarding customer service or product issues

Inspect to assess if product can be repaired or must be replaced

Answer customers questions during in-home inspections

Document and complete service reports

Assess and manage damaged goods

Prepare and schedule Manifest Transfers

Assist drivers daily on inflow of stock, manage and reorder transportation supplies.

Process Vendor Return Claims

High School Diploma with 1-2 years customer service experience preferred

Good computer skills with working knowledge of Microsoft Office products and ability to learn in-house computer programs

Excellent verbal communication skills and telephone etiquette with ability to negotiate tactfully and act with diplomacy and respect

Ability maintain composure and works well under pressure/stress

Well organized with ability to prioritize and juggle multiple tasks

Ability to work independently

Effective decision making and problem solving skills

Customer focused

Valid Class 5 Driver’s license with clean Driver’s abstract

This position requires patience and strict attention to detail

Interest and aptitude for account reconciliation.

Criminal Record Check required

  • Service Supervisor

    2 months ago

    Kenora, Canada The Dufresne Group Full time

    Service Supervisor Career Opportunity Dufresne Furniture and Appliances is currently seeking a Service Supervisor for our Kenora store located at 1077 Railway Street. As a Service Supervisor you will be responsible for establishing and maintaining the Company as an industry leader in customer satisfaction. You will be responsible for allocation of service...

  • Food Service Supervisor

    2 weeks ago

    Kenora, Canada Tim Hortons | Fort Frances Coffee Ltd. Full time

    Tim Hortons in Fort Frances, Ontario is currently looking for a Full-time Supervisor with Previous Customer service Experience with open availability. The Tim Hortons Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest...

  • Cleaning Supervisor

    2 weeks ago

    Kenora, Canada BEST Service Pros Full time

    Why Choose BEST? Established in 1956,  BEST  is a Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact. We have been recognized by as one of  Canada’s Best Managed Companies  and by as one of  Canada’s 10 Most Admired Corporate Cultures . LOCATION:  Kenora, ON ...

  • Cleaning Supervisor

    2 weeks ago

    Kenora, Canada BEST Service Pros Full time

    Why Choose BEST? Established in 1956,  BEST  is a Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact. We have been recognized by as one of  Canada’s Best Managed Companies  and by as one of  Canada’s 10 Most Admired Corporate Cultures . LOCATION:  Kenora, ON ...

  • Cleaning Supervisor

    5 days ago

    Kenora, Canada BEST Service Pros Full time

    Why Choose BEST? Established in 1956,  BEST  is a Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact. We have been recognized by as one of  Canada’s Best Managed Companies  and by as one of  Canada’s 10 Most Admired Corporate Cultures . LOCATION:  Kenora, ON ...

  • Housekeeping Supervisor

    3 weeks ago

    Kenora, Canada Comfort Inn Kenora Full time

    THE OPPORTUNITY: Housekeeping Supervisor REPORTS TO GENERAL MANAGER THE COMPANY: With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the...

  • Housekeeping Supervisor

    2 weeks ago

    Kenora, Canada Comfort Inn Kenora Full time

    THE OPPORTUNITY: Housekeeping Supervisor REPORTS TO GENERAL MANAGER THE COMPANY: With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the...

  • Grader Foreman/supervisor

    1 month ago

    Kenora, Canada Pioneer Construction Full time

    **GRADER FOREMAN/SUPERVISOR** In this role, you’ll work closely with project owner’s representatives, Pioneer Superintendent as well as your crews. You’ll get exposure to many parts of the construction industry which will set the stage for a terrific career at Pioneer. **JOB DUTIES & RESPONSIBILITIES**: - Provide supervision and direction to crew in...

  • Marina & Boat Rentals Supervisor

    5 days ago

    Kenora, Canada LOTW Docking - Lake of the Woods, Kenora, ON Full time

    _Job Summary_ The Boat Rentals Supervisor is responsible for overseeing the daily operations of the boat rental program, ensuring the safety of customers and equipment, and providing excellent customer service. The Boat Rentals Supervisor is responsible for managing a team of boat rental dockhands and will work closely with General Manager to ensure that...

  • food service supervisor

    1 month ago

    Kenora, Canada Quesada Burritos And Tacos Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service...

  • food service supervisor

    3 days ago

    Kenora, Canada Quesada Burritos And Tacos Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation...

  • food service supervisor

    2 weeks ago

    Kenora, Canada Quesada Burritos And Tacos Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Hire food service...

  • food service supervisor

    4 weeks ago

    Kenora, Canada Quesada Burritos And Tacos Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingRestaurantTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation...

  • food service supervisor

    2 weeks ago

    Kenora, Canada Subway Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingFood service establishmentWilling to relocateTasksEstablish methods to meet work schedulesRequisition food and kitchen suppliesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety...

  • food service supervisor

    3 weeks ago

    Kenora, Canada Subway Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingFood service establishmentWilling to relocateTasksEstablish methods to meet work schedulesRequisition food and kitchen suppliesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety...

  • food service supervisor

    3 weeks ago

    Kenora, Canada Subway Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingFood service establishmentWilling to relocateTasksEstablish methods to meet work schedulesRequisition food and kitchen suppliesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate...

  • food service supervisor

    2 weeks ago

    Kenora, Canada Subway Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingFood service establishmentWilling to relocateTasksEstablish methods to meet work schedulesRequisition food and kitchen suppliesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate...

  • food service supervisor

    4 weeks ago

    Kenora, Canada TIM HORTONS Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 44 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingCafeteriaFood service establishmentVarious locationsCoffee shopFast food outlet or concessionWilling to relocateRestaurantTasksEstablish methods to...

  • food service supervisor

    4 weeks ago

    Kenora, Canada TIM HORTONS Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 44 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork settingCafeteriaFood service establishmentVarious locationsCoffee shopFast food outlet or concessionWilling to relocateRestaurantTasksEstablish methods to meet...

  • food service supervisor

    4 weeks ago

    Kenora, Canada Beavertails Pastry Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork site environmentNoisyOdoursWork settingBakeryTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies...