Lead Inventory Specialist

5 months ago

Toronto, Canada RS Integrated Supply Full time

**_ABOUT US:_**

RS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including Supply Chain Services, Asset Services, Master Data Leadership SM and Technology. We currently deliver our highly focused expertise through integration at more than 220 customer sites across the North America, Europe, and Singapore.

**_ABOUT THE ROLE_**

As the Lead Inventory Specialist, the person in this role will help the site manager or the inventory manager in tasks such as training, coaching, mentoring, and developing new and existing employees. This person will problem-solve issues with inventory shortages and make recommendations to management. This role is also responsible for routine storeroom task including receiving, stocking, issuing parts, cycle counting, and computer transaction entry. The focus of this position is to help maintain inventory accuracy, provide excellent customer service to the client and problem-solve issues as they arise.

**_KEY RESPONSIBILITIES_**
- Follow all site Safety and Security Procedures; perform all assignments and tasks in a safe manner and report any unsafe or potentially unsafe working conditions to management immediately
- Ensure compliance with established internal and external operating procedures (SOPs)
- Maintain close communication with supervisor regarding all customer and staff issues and concerns
- Provide professional customer service to internal and external customers, with the goal of reporting issues in a timely manner to escalate items up to the appropriate management channels
- Unpack purchased materials, verify product against packing slip and PO; enter receiving and inventory information into the appropriate software system or systems
- Put away materials after receipt process; perform tagging, repacking, delivering and special handling as needed
- Issue returns for unused material and prepare material for return to vendor or for shipping parts out for repair per guidelines
- Perform cycle counts, researching root cause for stock shortages and provide recommendations to Manager
- Take inventory to identify reorder needs, working in tandem with Buyers
- Issue materials to client as requested; pulling, staging, and kitting materials as required
- Ensure inventory is properly maintained in specific locations; replace barcodes and process relocations in ERP systems
- At the direction of the site manager or inventory manager delegates tasks among group of Attendants and follow through on assignments to check for completion.
- Expedite and/or follow up on purchase orders as needed
- Locate stock and deliver items to their destination outside of storeroom upon request or per Kanban
- Clean and organize storeroom as directed, including sweeping, scraping, etc. maintaining minimum standard required
- Follow up on purchase orders and assist Buyer with placing orders and providing coverage in absence of Buyer
- Assists the site manager or inventory manager in scheduling for Attendant staff for regular as well as vacation and/or sick coverage
- Support corporate initiatives and assist with any special project’s assignments
- Responsible for providing on the job training, cross training, coaching, and mentoring to new and existing employees on a consistent basis
- Meets with the site manager or the inventory manager daily to discuss productivity of employees, goal attainment, and inventory levels. Act as a liaison between the site manager or inventory manager and the attendants.
- Responsible for adhering to all company policies and department procedures and reporting any non-compliance by team members to the site manager or inventory manager.
- Perform other duties as requested or assigned
- Ability to learn and demonstrate proficiency in part identification.
- 2 years professional work experience, preferably with lead responsibilities
- PC Based Windows Operating System computer experience, and ability to learn and demonstrate proficiency in new software systems
- Strong people and customer service skills
- Solid organization and detail-orientation skills
- Ability to work well with people at all levels and motivate attendants
- Must have strong leadership skills and ability to professionally lead attendants by example
- Good oral and written communication skills
- Ability to effectively communicate and provide coaching and feedback to employees
- Ability to work independently and in a team leadership role
- Must be safety conscience

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