Family Outreach and Support Worker

2 months ago

Abbotsford, Canada Archway Community Services Full time

**JOB POSTING #2024-77-04**
**INTERNAL/EXTERNAL**
**Family Connections**
**Family Outreach and Support Worker**
**Wage: $28.00 per hour**
**Part Time: 30 hours per week, Monday to Friday**
**Temporary until April 2025, possibility of an extension**

**Determine and Implement Services to be Provided for Program Clients**
**Join the team at Archway**
**Come Help Us Help People**

**Location: Abbotsford**

**On Site**

**Job Summary**:
The Family Outreach and Support Worker provides assessment, planning, and implementation of Service Plans with clients of the program. The position aids the client in identifying, understanding, and overcoming personal/family problems, and in establishing and achieving realistic goals.

**Your Role**:
*
- Interviews, prepares family histories, assesses problems, and outlines services provided by Family Connections.
- Develops and implements supportive interventions to assist in determining goals and the means of attaining them.
- Plans, prepares, and conducts individual sessions with clients.
- Provides life skills and positive parenting training.
- Teaches clients effective social and interpersonal skills through tasks of daily living and social activities.
- Acts as an advocate and provides support while client is in the program.
- Reports and discusses case planning and concerns to the Ministry of Children and Family Development (MCFD) staff.
- Maintains a thorough knowledge of community resources. Provides liaison, education and advocacy to other professionals, other agencies and the community as required.

This position is a great fit for someone who has had experience working with families, is able to assess, prioritize, evaluate and problem solve, has good coaching and relationship building skills, and is able to work collaboratively with other program staff, therapists, social workers and other related staff.

**Our Offer**
- Wage: $28.00 per hour
- A part-time position at 30 hours per week, availability Mondays to Fridays, from 8:30 AM to 5:00 PM.
- Temporary until April 2025, possibility of an extension.

**Benefits include**:

- Employee and Family Assistance Program that includes online access to wellness resources.
- Great in-house training opportunities.
- Rewarding work in a positive environment.
- Work/Life balance.

**Getting an Interview - you will be considered if you have**:

- A degree in the human services field and related experience.
- Direct program delivery experience in the community social services sector with a demonstrated working knowledge of government and community-based programs and related provincial and community support systems.

**The Job Requires you to have**:

- Strong organizational and time management skills; able to balance and manage competing projects and priorities and prioritize workload to respond to changing conditions and deadlines.
- Strong skills with Microsoft Office 365, including Word, Excel, Outlook, and PowerPoint, and ability to use various database programs.
- Skills in using virtual meeting platforms including Microsoft Teams and Zoom.
- Ability to navigate challenging conversations and sensitive topics.
- Ability to work in a stressful environment, dealing with clients in crisis situations. It is important to know when to seek support from supervisors or co-workers.
- Knowledge and ability to handle crisis situations and de-escalate.
- Ability to maintain discretion and work with a high level of privacy and confidentiality.
- Skills at communicating and presenting information to a variety of audiences in a clear, concise, and effective way for the purposes of report writing, facilitating meetings, group sessions, and networking.
- Knowledge of effective coaching, mentorship and relationship building practices.
- Personal maturity, sound judgment, self-motivation, empathy, and strong interpersonal skills.
- Ability to work effectively independently and with other program staff, therapists, social workers and other related staff.
- Ability to supervise and document visits between parents and children who are in the care of the Ministry of Children and Family Development.
- Ability to work flexible work hours to meet family's availability (evenings and weekends).
- Ability to have direct, in-person contact with on-site staff and clients; adherence to health and safety protocols is required.
- A valid First Aid certificate is a condition of employment.
- A satisfactory Criminal Records Check is a condition of employment.

**Closing date is November 11, 2024.**

**TO APPLY**

Please submit your cover letter and resume to:
Job Posting #2024-77-04

**No phone calls please. Only short-listed applicants will be contacted**.

**Must be legally entitled to work in Canada.**
- **We acknowledge that we gather on the traditional and unceded territory of the Stō:ló people. Stō:ló territory extends from the mouth of the Fraser River to Boston Bar. Locally, this includes the Matsqui First Nation and Sumas First Nation. We give the

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