Service Technician

5 months ago

Blumenort, Canada Penner Farm Services Full time

Penner Farm Services Ltd, the leading providers of livestock equipment, supplies, and services in Western Canada is currently looking for a **Service Technician **for its Blumenort, MB location.

Key responsibilities of this position include:

- Responding to equipment service calls and installation projects on farm site
- Diagnosing equipment issues, determining appropriate solutions, and performing the required work in a timely manner
- Providing phone and computer support to customers as needed
- Providing excellent customer service and support to our customers by answering questions, providing information on maintenance of the product, explaining the work that has been completed and providing solutions to recurring problems
- Working with the Service Manager to schedule service calls in a timely manner and communicating any plans for future farm visits, recurring problems and unfinished work that needs to be re-scheduled
- Completion of daily paperwork including work orders, solution notes and timecard
- Partnering with sales staff by providing key information required for project/installation quotes
- **Working on a on-call rotation which includes evenings and weekends**

Skills Required:

- Strong mechanical aptitude with previous experience working with and diagnosing equipment issues is preferred; previous agricultural experience is an asset but not required
- Exceptional customer service orientation
- Excellent interpersonal and communication skills (oral and written) and the ability to work independently with minimum supervision
- Working knowledge of computers and MS Office Word; proficient in the use of smart phones
- Good analytical and problem-solving skills
- Good organizational, time management and prioritizing skills
- Excellent attention to detail
- Ability to work on an on-call rotation

Penner Farm Service Ltd. offers a competitive wage along with Health and Dental Benefits, a matching RRSP plan, and a profit-sharing plan. We offer an excellent work environment with opportunities for development and advancement.

If you are interested in this position and meet the above criteria, please submit your resume by September 20, 2024.
- We thank all applicants, however, only those under consideration will be contacted._

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Tuition reimbursement

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Licence/Certification:

- Driver's License (required)

Work Location: In person

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