Operations Clerk

3 weeks ago

St Albert, Canada ABCRC Full time

**KEY FUNCTIONS & ACCOUNTABILITIES**

**People**
- Maintaining a positive work environment
- Work closely with the Clerk Manager on performance reviews
- Consistently communicate and demonstrate support of ABCRC’s values (customer focus, continuous improvement, integrity, valuing people and the health and safety of our employees, contractors, and guests)
- Developing and maintain a productive work team
- Manage employee performance and provide objective feedback

**Safety**
- Ensure the efficient and safe operation of all equipment, keeping work areas clean and free of any safety hazards at all time
- Ensure compliance with company policies as well as the Partners in Injury reduction COR certificate program
- Coach and develop good safety habits among staff

**Quality**
- Train employees on job functions and approved standard operating procedures
- Ensure service delivery to industry that meets or exceeds contractual obligations
- Verify and investigate, as required, payment adjustments prior to payment being authorized
- Oversee and enforce control processes for all R-Bills, CBill and SBill
- Oversee and enforce control processes for all Quality Control (QC) communication and payments
- Ensure reconciling items are cleared in a timely fashion
- Manage ABCRC’s responsibilities with regards to the industry’s quality monitoring system for the Depots service area to ensure tracking and timely resolution
- Ensure shipment document compliance with customer specifications
- Ensure organizational adherence and accountability to approved standard operating procedures
- Oversee the Quality control process

**Productivity**
- Manage the performance and scheduling clerical staff
- Track and report on performance results including the analysis and explanation of variances and exceptions
- Continually improve the performance of their team via individual and team accountability, identifying key areas to improve.
- Continuously seek process improvement opportunities, he/she will plan, develop, and recommend improvements with a focus on accuracy, improving service delivery and mitigation of corporate risk

Provide operational support by providing a backup for the operations clerks

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- St. Albert, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Logistics: 5 years (preferred)
- Administrative experience: 3 years (preferred)

Work Location: In person

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