Change Manager

1 month ago

Mississauga, Canada Peel District School Board Full time

The Peel District School Board (PDSB) is a racially, culturally, and linguistically diverse board that serves 155,000+ students and approximately 17,000 employees. In PDSB, 87% of students are racialized, non-white, representing 162 different ethnic backgrounds. Students in Peel have 121 different first languages. Student diversity also exists in terms of gender and gender expression, sexuality and in terms of ability and faith. A responsive and empathetic understanding of the lived experiences of the students and communities we serve is vital to those who will take on leadership roles within the PDSB. The workforce consists of teachers, office staff, custodial staff, education assistants and professional staff. The workforce is largely unionized through PDSB’s numerous affiliated bargaining agents.

We currently have an opportunity for a Change Manager - SIS Modernization (contract position until August 31, 2024)

Reporting to the Manager, SIS Modernization, the successful applicant will play an important role in maximizing employee adoption through the definition and support of various change management initiatives. Focusing on the people side of change, the incumbent will provide organizational change management (OCM) services which include strategic planning, execution, and reporting as it relates to new technology, processes, and behaviors. Provides specific advice regarding the use, functionality, and operation of the intricate and complex process of the Student Information System and Ministry of Education regulations; attends high level overview training courses for new software and develop long-term strategies for PDSB for SIS and related systems users.

**Key responsibilities include**:
Assess the change impact by conducting impact analyses, assess change readiness and identify key stakeholders.

Identify, evaluate, and manage anticipated user resistance and readiness

Assess the impacts of the digital product implementation across multiple dimensions including people, processes, systems, culture and organization

Create actionable deliverables for the main change management levels: communications strategy and plan, training strategy and plan, impact assessment and stakeholder management plan

Support training efforts by providing input, document requirements and support the design and delivery of training program

Identify, analyze, and prepare risk mitigation tactics

Develop measures and controls to help ensure successful implementation of changes

Design appropriate change management strategies and plans to reduce resistance, drive adoption and increase benefits realization

**Qualifications**:
University degree or College diploma in Computer Science or equivalent experience.

A solid understanding of how people go through a change and the change process

Experience and knowledge of change management principles, methodologies, and tools

Ability to clearly articulate messages to a variety of audiences

Ability to establish and maintain strong relationships

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Forward looking with a holistic approach

Organized with a natural inclination for planning strategy and tactics

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Excellent communication skills to deal effectively with Board personnel and members of the public and vendors

Demonstrated commitment to working in a diverse school community and/or work environment

Record of satisfactory on-the-job performance while employed by the Peel District School Board

Commitment to Equity, Anti-Oppression and Anti-racism

The Peel District School Board is committed to equity in employment. We are committed to equitable hiring practices that allow us to hire qualified staff who reflect the full diversity of the Region of Peel. We will provide reasonable accommodation (e.g., an accessible location, rescheduling of interviews that fall on Days of Significance etc.) based on any of the human rights protected grounds, during the hiring process if advised in advance.

We are also committed to inclusion, anti-oppression and anti-racist practices while also supporting the continuous growth and development of an equitable and empowered education system at the PDSB.

Preference will be given to qualified members of the

Administrative Staff Group (ASG).

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