Store Manager

6 months ago


Toronto, Canada Hazukido (Union Station) Full time

HAZUKIDO is a world-renowned bakery brand from Taiwan built on the Shokunin spirit of Japan, using only the finest ingredients to offer the highest quality croissants and other premium baked goods and drinks. **HAZUKIDO Union Station **is located within Canada’s busiest transportation hub in downtown Toronto - this store location resides within a shopping, dining, and cultural destination under one iconic roof attracting over 300,000 daily visitors.

**What is the position?**

**Key Responsibilities**:

- Manage all bakery operations, including production, sales, and customer service.
- Develop and implement business strategies to increase sales, revenue, and profitability.
- Monitor and analyze bakery performance to identify areas for improvement.
- Develop and maintain positive relationships with customers, vendors, and suppliers.
- Hire, train, and manage staff, including scheduling and performance management.
- Develop and enforce store policies and procedures to ensure consistent operations.
- Monitor inventory levels and ensure proper ordering of supplies and ingredients.
- Maintain a clean, safe, and hygienic bakery environment.
- Ensure compliance with all health and safety regulations.

**Qualifications**:

- At least 5 years of experience in retail/food management, including experience in production, sales, and customer service.
- Experience in leading and developing a team in a "hands on" fast paced food-production environment.
- Strong business acumen and financial management skills.
- Excellent leadership and communication skills.
- Knowledge of baking principles, techniques, and equipment.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing business needs.
- Familiarity with health and safety regulations and food handling guidelines including knowledge of ESA, Occupational Health and Safety, and WSIB regulations.
- Bachelor's degree in business management, hospitality, or a related field is preferred.
- Must be a team player, self-motivated, results driven and works well under pressure
- A growth mindset and strong accountability in personal performance and continuous improvement.
- Advocacy for anti-racism, diversity and inclusion.

This is a full-time position with a competitive salary and benefits package. The Manager will work closely with the Managing Partners to ensure the success of the bakery and provide exceptional customer service to all customers.

**What’s in it for you?**
- Competitive pay and benefits package.
- Experience a unique and comprehensive reward and recognition program including monthly recognition, reward point system, vacation entitlement, etc.
- Access to an employee and family assistance program
- Gain valuable work experience, leadership capabilities, hard skills, and soft skills in a well-organized professional environment.
- Clear growth opportunity to advance your career with us.
- Direct access to coaching, referral, and assistance from the Managing Partners who have over 15+ years of corporate and business experience.

**Job Types**: Full-time, Part-time

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 3 years (preferred)

Work Location: In person


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