Clerical Associate

2 weeks ago

Prince Albert, Canada SaskTel Full time

**POSITION OVERVIEW**

Ensures the efficient, effective and professional operation of Tier II Management by providing administrative support and assistance. Responsibilities include organizing, scheduling, coordinating and expediting a variety of administrative work for the department.

**TYPICAL DUTIES & RESPONSIBILITIES**
(Not all inclusive or applicable to all assignments)
- Organizes /coordinates and schedules Tier II Manager’s activities in a timely professional manner.
- Prepares written correspondence and presentations. Coordinates and compiles departmental Results (forwarded to General Manager).
- Responds to Customer inquiries on Manager’s behalf. Takes initiative to handle items that the Tier II Manager does not need involvement and refers more complex requests and/or information to the appropriate Management or Personnel. Follow-up to ensure customer service and satisfaction.
- Assembles, compiles and distributes the Operating and Manpower Budgets to the Tier II and Tier I Managers. Acts as the liaison between the Managers and the Administrative Assistant responsible for Budgets and Results. Prepares the Operating Expense Budget Roll-up for the Department and submits package to the Administrative Assistant for submission/approval. Investigates and analyzes variances from the Actual to the Budgeted Expense on a monthly basis.
- Instructs clerical support staff in the use of the personal computer and word processing software and provides guidance in the area of procedures, equipment, and workflow. Assigns work to ensure that deadlines are met.
- Responsible for coordinating Customer Oriented Functions (i.e. Customer Appreciation, Golf Tournaments, Presentations, etc.).
- Performs administrative tasks for Tier II Manager with SaskTel community involvement’s to help maintain SaskTel’s exposure and commitment to the community (Administers sponsorship program)
- Ensures an objective and confidential approach to the release or reference of confidential Departmental Information.
- Prepares and types Payroll Advice Forms (SN80’s), keeps attendance records for the Tier II and Tier I managers, posts Management Time Sheets and maintains the departments personnel files.
- Assists and provides support to Tier II, Tier I Managers and employees, as required. Attends Manager meetings and records minutes. Organizes travel arrangements, as necessary.

**QUALIFICATIONS**
- Secretarial certificate OR Level 30 Math with a minimum of 1-year relevant office administration.
- Keyboarding skills 40 wpm.
- Ability to lead and direct others.
- Ability to plan and organize in a self directed environment.
- Good verbal and written communication skills and the ability to deal effectively with others
- Demonstrated ability to handle customer contacts with tact, diplomacy and courtesy at all times.
- Working knowledge of SAP.
- Working knowledge of Corporate Structure and departmental activities.
- Demonstrated analytical and decision making skills.
- Familiarity with issues in aboriginal governance culture and marketplace( May not be applicable to all departments)
- General knowledge of applicable databases

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