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Student Services Assistant

1 month ago

Edmonton, Canada Sarah McLachlan School of Music Full time

**About SoM**

Founded in 2002 as an outreach project by Sarah McLachlan, The Sarah McLachlan School of Music (SoM) is a registered charity serving over 900 students per year in Vancouver, Surrey and Edmonton.

More details about the school and program can be found at

**SoM’s Vision**

Transforming lives through the power of music.

**SoM’s Purpose**

Building inclusive and barrier-free communities of musical learning where children and youth find their voice.

**SoM’s Values**

Acceptance - Care - Collaboration - Commitment - Curiosity - Flexibility - Innovation - Social Responsibility

We are looking for a Part Time Student Services Assistant to join our team in delivering programming out of our Edmonton location at MacEwan University This position works **Mondays and Wednesdays from 2:30PM - 7:30 PM** for an average of **10 hours per week **when programming is active**. **The 2024/2025 Program Year runs from October 2nd, 2024 to June 5th, 2025.

This is a part time, hourly position. **The starting compensation for this position is $19.38 CAD per hour.**

The Student Services Assistant role is foundational to SoM's program delivery. As the first point of contact for students, parents, staff and potential friends of SoM, the Student Services Assistant plays an important role in making sure that SoM continues to offer a playful, inclusive and welcoming community to all who access our programs.

**In this role your days are filled with collaborating with the other members of the SoM Team to achieve the following**:

- Creating a welcoming environment for students as they arrive on site and facilitating interaction with programming
- Making students feel safe, seen and nourished while facilitating connections with staff members
- Managing attendance in Jackrabbit database, making attendance phone calls and logging absences
- Providing support and answering student questions as they come up
- Maintaining an up to date Programming Board with the daily class schedule
- Prepare and distribute the snack program
- Maintain cleanliness in all areas outside of the classroom and emergency and snack supplies
- Answering phone calls/text messages from parents
- Facilitating our transportation program; riding the bus and picking up students from surrounding schools and transporting them to our program location
- Collaborating on administrative projects; including graphic design and creation of content for social media
- Supporting first aid administration and incident report logging
- Providing general administrative support including but not limited to:

- Making suggestions to streamline administrative processes
- Maintaining technology tools that are core to weekly operations, including attendance
- Data entry projects

**Skills, Experience, Abilities and Qualifications required**:
**You bring the following experience with you to this role**:

- At least 1 year of experience working in a youth centered environment
- At least 1 year of experience working in an administrative capacity
- First Aid certification (Emergency or Standard + AED)
- **Ability to pass a criminal record and vulnerable sector check**:

- A genuine interest in youth with a passion to help them succeed
- You possess a working knowledge of SoM’s vision and the impacts of successful programming on the student population
- Organizational skills, solid time management, prioritization and successful experience using a variety of technology tools to execute responsibilities
- Strong interpersonal skills that translate into intentional student relationship management
- Ability to communicate openly, effectively and respectfully with students, parents and colleagues
- A keen eye for capturing and editing photos and basic videos for SoM’s social media channels
- An adaptable administrative skill set; comfort with basic graphic design
- Ability to engage in active listening and empathy to purposefully foster connection, build community and respond to unique student needs
- _Musical ability / experience is an asset but not required_

**Interested?**

If you’re excited by what you have read, we would love to hear from you
- **Sarah McLachlan School of Music (SoM) is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds.**_
- While we thank all applicants, only those selected for an interview will be contacted. Posting closes at the end of day on Wednesday September 25th, 2024._
- A resume outlining your most relevant experience along with up to 3 samples of your work
- A cover letter, telling us a little more about you and why you are interested in joining the SoM team.
- Anything else that you think demonstrates why you would be a great addition to our team.

**Job Type**: Part-time

Pay: From $19.38 per hour

Expected hours: 10 per week

Schedule:

- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T5K 2Y9: reliably commute or plan to relocate before starti