Intake Coordinator

5 months ago

Halifax, Canada North York Rehabilitation Centre Full time

Overview:
We are looking for a skilled **Intake Coordinator (18 month contract)** for a busy multidisciplinary** Independent Medical Examination Centre**.

The **Intake Coordinator** will be responsible for scheduling of assessments and booking of associated services, as well as the processing of documentation. The ability to interact with staff and clients in a fast paced environment, with a high level of professionalism and confidentiality is crucial to this role. The ideal individual has the capacity to work well under tight timelines while remaining flexible, proactive, resourceful and efficient. Expert level written, verbal and communication skills are required, as well as, a strong decision making ability and attention to detail. This person must be exceptionally well organized, flexible and enjoy the challenges of supporting a variety of key clients.

The schedule for this role is **Monday-Friday 9am-5pm EST.**
- **This is an in office role with the opportunity to work remotely 1 day a week.**

Qualifications:
**EDUCATION AND/OR EXPERIENCE**
- High School Diploma required
- Post-secondary education recommended

**QUALIFICATIONS**:

- Prior experience scheduling Insurer’s Examinations, including Catastrophic Determination and Medico-Legal assessments
- Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
- Must be a qualified typist with a minimum of 40 W.P.M.
- Ability to follow instructions and respond to Management’s directions accurately.
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Must take ownership of work
- Must demonstrate strong communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
- Must be able to work independently, prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must have the desire and ability to build positive relationships with customers, vendors and all internal staff.
- Must have a strong sense of urgency and be able to work well under tight timelines and/or stressful conditions.
- Demonstrates ability to practice calmly in volatile situations
- Working knowledge of the SABS regulations and Atlantic Canada legistlation beneficial
- Bilingual in French and English an asset.

**ABOUT US**:
**NYRC** is one of Canada’s leading providers of independent medical assessments for a reason: your goal is our goal. At IMA Solutions we provide services to the legal community as well as insurers and employers. In the medical-legal sector whether its liability, medical malpractice, plaintiff or defense counsel, we provide unbiased medical reports across the entire spectrum. In the employment and insurance sector we assist in facilitating healthy employees and satisfied plan members through timely diagnosis, pro-active objective treatment recommendations, and most importantly, evidentiary opinion on return to work.

**NYRC** is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin.

**Responsibilities**:
**ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING**:

- Handles the Intake of new referrals of various types from a variety of sources
- Reviews for complete information, appropriateness of assessor requested for benefits in question, determine if CAT review is required
- Schedules examinations through IME Centric for single and multiple assessments
- Schedules and confirms appointment dates and times with physicians' offices
- Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images. Communicate with examinee as required by the client.
- Coordinates with the client to obtain required medical records prior to examination
- Reviews medical documents to check for conflict of interest, breaches in confidentiality, remove duplicates and confirm questions have been received and match the type of assessment requested. Moves cases to the appropriate queue to have medical documents sent to the assessor.
- Communicates with physicians, clients and or examinees regarding any changes due to cancellation or rescheduling
- Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation
- Make reminder calls to e

  • Continuing Care Intake Coordinator

    5 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:163178** **Company: Nova Scotia Health** **Location**:Central** **Zone, **Halifax Infirmary Robie Street Entrance - QEII** **Department**:CC Continuing Care Intake** **Type of Employment**:Hourly FT long-assignment** **(**100%** **FTE) x **1** **position(s)** **Status: NSGEU** **Admin Professionals** Position** **Posting Closing...

  • Continuing Care Intake Coordinator

    6 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:176788** **Company: Nova Scotia Health** **Location**:Central** Zone, **Joseph Howe Centre** **Department**:CC Continuing Care Intake** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: NSGEU** **Admin Professionals** Position** **Posting Closing Date**:5-Apr-24** Nova Scotia Health is the largest...

  • Full Time Intake Coordinator

    3 months ago

    Halifax, Canada NYRC Full time

    We are looking for a skilled **Intake Coordinator** for a busy multidisciplinary **Independent Medical Examination Centre**. The **Intake Coordinator** will be responsible for scheduling of assessments and booking of associated services, as well as the processing of documentation. The ability to interact with staff and clients in a fast paced environment,...

  • Jordan’s Principle Intake Case Aid

    3 weeks ago

    Halifax, Canada Mi'kmaw Native Friendship Centre Full time

    **Employment Opportunity**: Jordan’s Principle Intake Case Aid **Location**: Halifax, NS **Salary Range**: $57,500.00 year **Employment Term**: Contract Nov 2024 - March 31, 2025 (possibility of annual renewal), Full time hours (35 hours/ week) **Reports To**: Jordan’s Principle Program Coordinator **General Description**: Mi’kmaw Native...

  • Referral Officer, Central Intake, Perioperative

    5 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:165127** **Company: Nova Scotia Health** **Location**:Central** Zone, **Halifax Infirmary Robie Street Entrance - QEII** **Department**:CNS SF CB & ER IMPLEMENTATION-** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **2** position(s)** **Status: NSGEU** **Admin Professionals** Position** **Posting Closing...

  • Transfer of Care Clinician

    2 months ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:187006** **Location**:Central** Zone, **Abbie J. Lane Memorial Building - QEII** **Department**:MHA CZ Addiction Services Central Intake** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **NSGEU** **Healthcare** Position** **Posting Closing Date**:10-Oct-24** Nova Scotia Health is the largest provider of health services in...

  • Clinical Information Coordinator

    2 weeks ago

    Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time

    The OpportunityAt IWK Health Centre, we are seeking a highly skilled Clinical Information Coordinator to join our Rehabilitation Clinic team. In this key role, you will be responsible for completing intakes, providing information and support to patients and families at entry and transfer points in the Rehabilitation Clinic, and collaborating with the...

  • Rss Case Coordinator

    6 months ago

    Halifax, Canada Lifemark Health Group Full time

    **Rehabilitation Service Specialist **Case Coordinator (RSSCC)** **Status**:Permanent Full-time **Location**: Remote; Work from Home, Atlantic Canada **Rehabilitation Service Specialist Case Coordinator** Like Lifemark, you believe in the power of work to transform lives. As **Rehabilitation Service Specialist Case Coordinator (RSS CC)**, you’re part...

  • Rss Case Coordinator

    5 months ago

    Halifax, Canada Lifemark Health Group Full time

    **Rehabilitation Service Specialist **Case Coordinator (RSSCC)** **Status**:Permanent Full-time **Location**: Remote; Work from Home, Atlantic Canada **Rehabilitation Service Specialist Case Coordinator** Like Lifemark, you believe in the power of work to transform lives. As **Rehabilitation Service Specialist Case Coordinator (RSS CC)**, you’re part...

  • Medical Office Coordinator

    6 days ago

    Halifax, Nova Scotia, Canada Lifemark Full time

    Job Overview:Lifemark Sport Medicine Canada Games Centre in Halifax, NS is seeking a part-time Care Coordinator to join their team.About the Role:We are looking for an organized and detail-oriented individual to provide administrative support to patients, staff, and stakeholders. As a Care Coordinator, you will be responsible for fostering strong...

  • Physiotherapy Clinic Coordinator

    6 days ago

    Halifax, Nova Scotia, Canada Lifemark Full time

    Join Lifemark, a leading provider of physiotherapy services in Canada, as we seek a skilled Care Coordinator to join our team at our clinic in Halifax.About the Role:The successful candidate will be responsible for providing exceptional customer service, coordinating patient intake, and ensuring seamless communication between patients, staff, and external...

  • Rehabilitation Service Specialist Case Coordinator

    3 months ago

    Halifax, Canada WCG International Consultants Ltd. Full time

    **Company Description** We believe in the power of work. **Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth. **_ About the...

  • Care Coordinator Manager

    6 months ago

    Halifax, Canada Lifemark Health Group Full time

    **Care Coordinator Manager - Lifemark Health Group** Location: 6061 Young Street, Halifax, NS, B3K 2A3 The **Care Coordinator Manager** is responsible for ensuring the day-to-day operations of a clinic runs smoothly within the ‘front and back’ end, for both patients and staff. The position works closely with a Clinic Director/Manager or Business Lead...

  • Access Navigator

    5 months ago

    Halifax, Canada IWK Health Centre Full time

    **Company** : IWK Health**: **Req ID**:177523 **Department/Program**:Provincial Clinical Intake, Provincial Preschool Autism Services **Location**: Flexible within the Province **Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) approximate fourteen (14) month long assignment x 1 position(s) **Start Date**: ASAP **Union Status**: NSGEU...

  • Patient Services Coordinator

    2 weeks ago

    Halifax, Nova Scotia, Canada Lifemark Full time

    Compensation: $45,000 - $55,000 per yearWe are seeking an exceptional Patient Services Coordinator to join our team at Lifemark Sport Medicine Canada Games Centre in Halifax, NS.About the Role:The ideal candidate will be a strong communicator with excellent interpersonal skills, able to maintain effective rapport with patients, staff members, and external...

  • Medical Office Coordinator

    6 days ago

    Halifax, Nova Scotia, Canada Lifemark Health Group Full time

    Company Overview:Lifemark Health Group is a leading healthcare provider dedicated to delivering exceptional patient care. Our team is committed to fostering a positive and supportive work environment that promotes growth and development.Salary: $45,000 - $55,000 per yearJob Description:The Care Coordinator is a critical role in our clinic, responsible for...

  • Project Coordination Manager, Leased Spaces

    5 months ago

    Halifax, Canada BGIS Full time

    SUMMARY The Project Coordination Manager, Leased Spaces provides oversight and coordination of stakeholders on projects in leased space in the RP1 Contract. They are responsible for the overall coordination of external stakeholders including the client, tenant, landlords and their consultants and contractors as well as internal delivery partners to achieve...

  • Processing Coordinator

    1 month ago

    Halifax, Canada Halifax Regional Municipality Full time

    **Job Posting** The Processing Coordinator - Permits is an individual who excels at customer service and is a team player but can also work independently in a deadline driven environment while working with legal and confidential information daily. **DUTIES AND RESPONSIBILITIES**: - Accountable for intake, acceptability review (measurements, completeness...

  • Access Navigator

    6 months ago

    Halifax, Canada IWK Health Centre Full time

    **Company** : IWK Health**: **Req ID**:167897 **Department/Program**:Provincial Preschool Autism Services, Children's Health Program **Location**: Flexible within the Province **Type of Employment**:Permanent Hourly FT (100% FTE) x 1 position(s) **Start Date**: ASAP **Union Status**: NSGEU Hlthcare, Healthcare Bargaining Unit **Compensation**: $33.9688**: -...

  • Access Navigator

    6 months ago

    Halifax, Canada IWK Health Centre Full time

    **Company** : IWK Health**: **Req ID**:167897 **Department/Program**:Provincial Preschool Autism Services, Provincial Preschool Autism Services **Location**: Flexible within the Province **Type of Employment**:Permanent Hourly FT (100% FTE) x 1 position(s) **Start Date**: ASAP **Union Status**: NSGEU Hlthcare, Healthcare Bargaining Unit **Compensation**:...