Alumni Engagement Coordinator, Alumni Ubc

3 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Development & Alumni Engagement, Level A

Job Title

Alumni Engagement Coordinator, alumni UBC

Department

Alumni and Student Engagement Partnership

Compensation Range

$5,063.67 - $7,294.50 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

April 3, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Job Description Summary

The Alumni Engagement Coordinator is responsible for providing program support to develop, implement and coordinate alumni engagement programs and services. They are expected to be instrumental in the delivery of programs and services designed to facilitate a lifelong relationship with UBC students and alumni.

Major responsibilities include: program coordination, database mining, and executing strategies around alumni UBC s engagement framework.

Organizational Status

Reports to the Director, Alumni Engagement, alumni UBC.

Works with alumni UBC staff, UBC staff, alumni volunteers, university administration, alumni and development professionals, faculty members, students, and on and off-campus community and organizations.

Work Performed

1. Program Coordination
- Responsible for the coordination and implementation of alumni UBC programs, in consultation with the Alumni Engagement Officers & Associate Director, alumni UBC; monitors timelines, budgets and assessments
- Provides support to alumni programming including setting up and maintaining registration systems, maintaining budgets, and preparing briefing notes
- Supports the Alumni Engagement Officers in the development and implementation of alumni UBC programs and new initiatives to advance alumni UBC s strategic plan
- Supports partnerships with faculty representatives and student organizations to coordinate and deliver alumni related activities, programs, resources, and events. Supports relationships with alumni and connects them to their department, program or affinity group Coordinates volunteers and staff to deliver programs; coordinating the recruitment, orientation and support for program volunteers
- Serves as a resource person at alumni UBC for various programs and events
- Develops evaluation of alumni programs and services; analyzes statistical information, documents and reports results, integrates suggestions and improvements into programs and services
- Supports and contributes to the communications strategy including social media, web content, alumni newsletters, Trek, eblasts, as well as other avenues to promote alumni programs, and activities

2. Database Mining, Collection and Coordination
- Develops and maintains a deep understanding of the University-Wide Information Management System (LINKS)
- Maintains accurate alumni and volunteer profiles and program information in the University s database in a timely, accurate and appropriate manner; integrates data collection and data mining into work plan (maintains programming calendar, tracks budgets, tracks and reports on program progress, meetings and points)
- Develops, implements, and monitors protocols for the alumni relationship management database and generates reports and lists as required

3. Alumni Engagement Unit Support
- Prepares briefing notes, tracking and reporting, managing data, writing and presentations, and providing meeting and event support
- Identifies, researches and coordinates new initiatives to advance the University and alumni UBC

4. Other Duties
- Needs to accommodate flexible hours (including evenings), attending events and meetings as necessary
- Performs other responsibilities as required

Consequence of Error/Judgement

Given that the incumbent will liaise regularly with senior administration, prominent alumni and donors as well as significant friends and partners of the university, the Alumni Engagement Coordinator is expected to exercise judgment, diplomacy and tact in all interactions. Poor judgement could alienate alumni, damage the university s reputation, as well as negatively impact potential opportunities to engage alumni as friends, volunteers, and donors.

Errors may impact on the effectiveness of the office, image, reputation and credibility of alumni UBC, the portfolio and the University. Accuracy and speed and the ability to meet deadlines are critical. The Coordinator is expected to exercise judgement, diplomacy and tact in all interactions associated with the function of this position. All information must be accurate and provided in a respectful, timely and supportive way.

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